2200 US 1 South Saint Augustine, FL 32086
LOCAL: (904) 824-8163
TOLLFREE: (866) 273-6358
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Customer Reviews
FLOWERS BY SHIRLEY
Local Saint Augustine, FL florist
Average Customer Rating: 4.6 of 5 stars. (808 reviews)
Date: Jun 20, 2022
Name: MaryAlice B

State/Province:OH

Excellent, timely service. The flowers were fresh and beautiful. I Highley recommend.
Shirley Sierra's Reply:
Date: Jun 20, 2022, 8:58 am

It was very thoughtful of you to send the nice review. We love knowing we have made someone happy with our work. Thank you so much and have a Blessed Day.
Date: Jun 20, 2022
Name: Heather P

State/Province:FL

Most beautiful and fresh flowers!!!
Shirley Sierra's Reply:
Date: Jun 20, 2022, 11:19 am

I am thrilled that you liked your flower arrangement. We always appreciate the feed back and hope to serve you again in the near future. thank you so much!! Be Blessed
Date: Jun 14, 2022
Name: Richard H

State/Province:FL

Flowers were not perky upon arrival & were thrown out after 4 days. I keep getting emails to leave a review, this is the 3rd. Please take me off your emails list-also the second request
Shirley Sierra's Reply:
Date: Jun 14, 2022, 7:25 am

Don't understand why you did not contact me if you were unhappy with your arrg. It could have been replaced. Also the web service does the note for a review, I will call them to get your removed. Again, my sincere apologies..but I have to know something is wrong before I can fix it. Be Blessed
Date: Jun 11, 2022
Name: Teresa C

State/Province:AK

We live in Alaska and have friends in St Augustine who recently suffered a loss so I Googled flower shops in the area. It was easy to order with a few clicks of a button, the delivery was made the day after I placed the order, and our friends sent us photos of the flowers -said it was the most beautiful arrangement they'd seen. The photos showed exactly that, it was lovely. I would highly recommend.
Shirley Sierra's Reply:
Date: Jun 12, 2022, 8:04 am

It is a wonderful feeling to know we have helped ease your friends heart ache during such a difficult time. Thank you for the kind words and the order. Hope to hear from you again soon on better circumstances. Be Blessed
Date: Jun 10, 2022
Name: Lisa R

State/Province:PA

Beautiful flowers, reliable and timely.
Shirley Sierra's Reply:
Date: Jun 10, 2022, 5:27 pm

It was very uplifting to read your kind review. We really appreciate your business and hope to hear from you again soon. Be Blessed
Date: Jun 08, 2022
Name: dennis c

State/Province:FL

Beautiful arrangement. Lasted over a week. Great delivery service. All the things one expects from this quality florist.
Shirley Sierra's Reply:
Date: Jun 08, 2022, 3:50 pm

It is so nice when a gentleman takes the time to send a review.. especially when it was as nice as yours. Thank you so much for your business and we hope to hear from you again in the near future. Be Blessed
Date: Jun 06, 2022
Name: Kay L

State/Province:WA

I ordered flowers and they were delivered the next day. They were lovely and very appreciated. Thank you.
Shirley Sierra's Reply:
Date: Jun 06, 2022, 9:58 am

It was so nice of you to send a review about your flower experience with us. We are very pleased that you were happy and hope that we can serve you again in the near future. Thank you so much!! Be Blessed
Date: May 31, 2022
Name: Vivian O

State/Province:FL

I ordered a balloon and bouquet for same day delivery at 11am and they were delivered by3pm and were absolutely beautiful! I would highly recommend using this florist and I know I will be spreading the word. Pleasure doing business with you. Thank you.
SHIRLEY's Reply:
Date: May 31, 2022, 3:46 pm

Thank you so much for the review about our prompt delivery of your order....we really appreciate the feedback and the opportunity to make your loved one happy. Hope to hear from you again in the near future. Be Blessed
Date: May 30, 2022
Name: Joyce R

State/Province:FL

The flowers are absolutely gorgeous! Very fragrant and fresh!!
Shirley Sierra's Reply:
Date: May 30, 2022, 11:42 am

Thank you for your wonderful review. We are so pleased to hear your comment and hope to be of service again to you real soon. Be Blessed
Date: May 28, 2022
Name: Jadon H

State/Province:KY

Great place. When l placwd the orderfor mothersday l was on the date and was called to check if thay was what l wanted and l realized my error and the bumped the delivery to motherday that was sooner tban l thought. Big thanks for them and getting it took care of.
Shirley Sierra's Reply:
Date: May 28, 2022, 3:45 pm

What a pleasure it is to read your kind review. We just didn't want your mother to get her flowers a week late. So glad you were pleased.. keep our name close and use us again! Be Blessed
Date: May 27, 2022
Name: Lauren T

State/Province:FL

Would definitely recommend. Delivered beautiful flowers and gifts with no problems at all:) My mom looooved them!
Shirley Sierra's Reply:
Date: May 27, 2022, 10:37 am

Thank you so much for your nice review. It is customers like you who help us get through these trying days, and we always appreciate the comments we receive. Be Blessed
Date: May 26, 2022
Name: Kennedy l

State/Province:MO

First time customer, ordered my mom the Mother’s Day special since we are in different states and they were beautiful! Will definitely be using this company again. The price seems high but is worth it for the quality and efficiency they provided. Thanks for helping make Mothers Day special for my mom!
Shirley Sierra's Reply:
Date: May 26, 2022, 5:31 pm

Mothers are such a special group to us and we are so pleased that we made your mother happy for mother's day. Thank you so much for taking the time to send such a beautiful review. Be Blessed.
Date: May 26, 2022
Name: Peter H

State/Province:PA

A+ Will order again.
Shirley Sierra's Reply:
Date: May 26, 2022, 5:30 pm

It's been a long time since I received an A+....I enjoyed that immencely and appreciate your comment..Look forward to serving you again in the near future. Thank you! Be Blessed
Date: May 26, 2022
Name: stephen w

State/Province:AL

Flowers delivered as requested. Beautiful!! Wife loved them. Would use again.
Shirley Sierra's Reply:
Date: May 26, 2022, 5:28 pm

I am so encouraged by your nice review...we appreciate all comments and strive every day to be the best at what we do...Thank you so much for taking the time to review. Be Blessed
Date: May 24, 2022
Name: Sherry B

State/Province:FL

Talented floral designs.
Date: May 24, 2022
Name: Dena M

State/Province:FL

Delivery was prompt and flowers were fresh but it didn’t look anything like what I ordered. Recipient was excited and didn’t know any different. I was expecting something with the color orange as that is why I picked that particular arrangement, it was all yellow flowers with a few white daisies.
Shirley Sierra's Reply:
Date: May 24, 2022, 2:09 pm

i Looked up the arrangement you ordered and the only thing orange in it was two gerbera...the menu called for yellow button poms, yellow roses, coral roses and solidago(which is yellow) The designer who made it is not here today but if the gerberas were not orange it was because we didn't have any..things are getting harder and harder to find.. but everything else in the arrangement was what was on your order sheet. Since you live here please call us next time and we can tell you whether or not we have what you are looking for. Be Blessed
Date: May 21, 2022
Name: Squibb M

State/Province:FL

I think I accidentally gave the review I just posted 1 star, intended for it to be 5 stars, please delete my previous review if possible. I had a very positive experience with Flowers by Shirley when I ordered a Mother's Day Bouquet.
Shirley Sierra's Reply:
Date: May 22, 2022, 12:05 pm

i was thrilled to read your review and apologize for the delay in answering. I didn't even get to the reviews yesterday because of the busy day but am so grateful to have wonderful customers such as you. We Hope to be able to help you again in the near future. Thank you again and be blessed.
Date: May 20, 2022
Name: Jason D

State/Province:FL

Great flower arrangements and delivery. Highly recommend.
Shirley Sierra's Reply:
Date: May 20, 2022, 7:17 am

It is wonderful to open my email in the mornings and find such kind notes from such nice customers. We really appreciate your business and kindness. Be Blessed
Date: May 20, 2022
Name: Lisa W

State/Province:ID

Ease of ordering was great. My Mother's Day order arrived as requested. Arrangement was gorgeous and lasted well. Totally recommend!
Shirley Sierra's Reply:
Date: May 22, 2022, 12:08 pm

It was great that you took the time to send a review to our web service. We appreciate all comments and apologize for not answering them any sooner...just not enough hours in the day yesterday. Thank you so very much and we hope to hear from you again real soon. Be Blessed
Date: May 20, 2022
Name: Joseph N

State/Province:FL

Great Place
Shirley Sierra's Reply:
Date: May 22, 2022, 12:07 pm

I apologize for not answering your message any sooner but Saturday was a very busy day and I just couldn't get to them. We appreciate your business and comments so much and sincerely hope to help you again in the near future. Be Blessed
Date: May 17, 2022
Name: John N

State/Province:FL

Absolutely beautiful flowers. Stacy loved them
Shirley Sierra's Reply:
Date: May 17, 2022, 6:24 am

I love opening my emails early in the morning and finding kind words such as yours! Thank you so much for taking the time to let us know your loved one was pleased. We look forward to hearing from you again in the near future. Be Blessed
Date: May 15, 2022
Name: dennis c

State/Province:FL

I have been dealing with Flowers by Shirley for well over a year. they also did our wedding. My last order was disappointing. I used the same online service as before but my order was missing the "one large red rose" which I made plain in the order instructions. Understanding Mother's Day was coming soon, I originally dismissed it. But, since I received this feedback form, I thought I would respond. I've been out of town and didn't call. FBS can and has done better. Regret the poor review this time.
Shirley Sierra's Reply:
Date: May 17, 2022, 6:22 am

I am so sorry that the designer missed the rose in the center of your arrangement. When you come in to the store please let me know who you are and I will give you a rose. I know it is late but I want you to know we really do care and just missed this add on. Be Blessed
Date: May 13, 2022
Name: Phyllis A

State/Province:FL

First of all the flowers didn’t arrive until Monday. The flowers weren’t bad but I think I could have done a better job of arranging them. Sorry I know the feedback is important to future business.
SHIRLEY's Reply:
Date: May 13, 2022, 5:14 pm

Mrs. Abbott, your order came into our system on Mother's day morning and we were not open..we never deliver on Sundays unless it is for a funeral. I am also sorry you were not pleased with the arrangement but it was filled according to the request. Be Blessed
Date: May 13, 2022
Name: Jeanette H

State/Province:FL

Very now flowers.the delivery man was very nice.
SHIRLEY's Reply:
Date: May 13, 2022, 5:04 pm

Thank you for the review. We appreciate all feed backs and sincerely appreciate your business and hope to serve you again real soon!! Be Blessed.
Date: May 13, 2022
Name: JORDI H

State/Province:FL

Our daughter said they were very beautiful
Shirley Sierra's Reply:
Date: May 14, 2022, 3:32 pm

We are so happy that your daughter was pleased with her arrangement and thank you so much for taking the time to tell us...the messages help us get thru busy trying days. Be Blessede
Date: May 12, 2022
Name: Susan F

State/Province:FL

Three great bouquets by Shirley for Mother's day. Each was unique, beautifully arranged and still vibrant a week later. We have ordered flowers here for 10 years and they never fail to delight.
Shirley Sierra's Reply:
Date: May 12, 2022, 7:42 am

Oh my goodness! it was so nice to receive the kind words on your review yesterday. As you can see i'm running a little behind in getting to my emails. Thank you so much for making my day! I hope we can serve you again in the near future. Be Blessed
Date: May 11, 2022
Name: Lucretia D

State/Province:FL

Arrangement was beautiful.Delivery guy was great. Thank you.
Shirley Sierra's Reply:
Date: May 12, 2022, 8:08 am

I love opening up the emails and finding such nice reviews. Thank you for taking the time to send it and we really appreciate having you as a customer. We hope to be of service to you again in the near future. Be B;essed
Date: May 10, 2022
Name: Barbara M

State/Province:FL

Always pleased with the flower arrangement. Fresh with nice selection of different flowers.
Shirley Sierra's Reply:
Date: May 10, 2022, 2:22 pm

Thank you so much for sending the nice review...seems my customers always know when we are exhausted and send us these nice notes to brighten our day....we are more than grateful!! Be Blessed
Date: May 10, 2022
Name: Peggy G

State/Province:FL

The Mother's Day flowers ordered by my husband were beautiful. The colors and variety were perfect. This is my favorite bouquet from Flowers by Shirley thus far.
Shirley Sierra's Reply:
Date: May 10, 2022, 2:19 pm

Your review was surely a bright spot in my busy day!! I am so pleased that you are happy with our work and hope to be able to serve you again in the neear future...p.s. just keep them watered! Be Blessed
Date: May 07, 2022
Name: Christina R

State/Province:FL

Loved the flowers, they were beautiful and lasted a long time. Just love getting flowers from here
Shirley Sierra's Reply:
Date: May 07, 2022, 2:29 pm

Your review was such an uplift to us....it's been a long week for every one here because of the holiday so we needed the wonderful words from you....thank you again!! Be Blessed
Date: May 05, 2022
Name: Kevin M

State/Province:MA

All good. The flowers were lovely and brought joy to the heart of a dear friend just out of hospital. The selection of products was excellent and the service easy and efficient.
Shirley Sierra's Reply:
Date: May 05, 2022, 7:01 am

You were so kind to send such a nice review. We appreciate nice people like you and hope to serve you again in the near future. Be Blessed
Date: May 03, 2022
Name: Dawn C

State/Province:FL

Flowers were beautiful & lasted a very Long time. Very satisfied.
Shirley Sierra's Reply:
Date: May 03, 2022, 7:32 pm

It was very nice of you to send a good review. We really appreciate your business and hope to be of service to you again in the near future. Be Blessed
Date: May 01, 2022
Name: Shirley N

State/Province:FL

They were the freshest flowers I ever received.
Shirley Sierra's Reply:
Date: May 01, 2022, 9:41 am

Thank you for the kind review...We really appreciate knowing when we have pleased someone (as well as knowing when we don't) We strive really hard to make everything right for everyone. Be Blessed
Date: Apr 30, 2022
Name: Soria H

State/Province:FL

Specifically requested AM delivery but didn't happen. Disappointed but it would have been nice to be contacted and advised this couldn't happen.
Shirley Sierra's Reply:
Date: Apr 30, 2022, 9:47 am

I am sorry your were disappointed in our del. time for your order. We had a tremendous amount of funeral work which always takes first preference..I did not see that there was a time specified...again, my sincere apologies. Be Blessed
Date: Apr 30, 2022
Name: Rachelle G

State/Province:FL

My mom absoulutely loved the flowers. She went on and on about how beautiful they were. Thank you for bringing a smile to my mom's face. Will use you again in the future.
Shirley Sierra's Reply:
Date: Apr 30, 2022, 3:05 pm

It was such a pleasure to read your review and I am so glad we made your mother have a better day. We will continue to do our very best in all cases. Thank you again!! Be Blessed
Date: Apr 23, 2022
Name: Edward A

State/Province:FL

Lovely arrangement. Delivered on time.
Date: Apr 22, 2022
Name: Leslie R

State/Province:FL

My husband sent me some nice flowers for our anniversary. Th vase is as very nice but not worth the $80 price tag. There were Zinnas, a tulip, and some greens. What a rip off!
Shirley Sierra's Reply:
Date: Apr 23, 2022, 9:48 am

I am so sorry you were disappointed...first, we do not have zinnias..your order called for gerbera daisys, iris, tulips, yellow buttons, euc, and greens. Please send me a picture of the arrangement so I determine what went wrong..I am sure it had more items in it than you stated but I will certainly fix it when I receive the picture. Be Blessed.
Date: Apr 20, 2022
Name: Julie V

State/Province:MO

I ordered flowers to be delivered to my SIL. She sent me a photo of the arrangement and it was beautiful!! Highly recommend Flowers By Shirley!!!
Shirley Sierra's Reply:
Date: Apr 20, 2022, 5:20 pm

My apologies for being so long in answering your nice email. It's been very busy here today...thank you so much for taking the time to send such a nice review. We really appreciate your business and hope to hear from you again in the near future. Be Blessed
Date: Apr 19, 2022
Name: Chip Rose H

State/Province:FL

The arrangement was beautiful
Shirley Sierra's Reply:
Date: Apr 19, 2022, 10:11 am

Thank you so much for the message...We are so happy that you were pleased with our arrangement and hope to hear from you again in the near future. Be Blessed
Date: Apr 14, 2022
Name: Tina M

State/Province:FL

Beautiful flowers and wonderfully arranged. Very impressed with quality of flowers and how I’m getting to enjoy them open up. Well done.
Shirley Sierra's Reply:
Date: Apr 14, 2022, 12:49 pm

It is great to open my emails and find messages such as yours!! Thank you for taking the time to send such a great review....this will surely keep us on our toes for future orders. Again, our sincere thanks. Happy Easter and Be Blessed!
Date: Apr 13, 2022
Name: Patricia M

State/Province:NY

My sister was delighted with the Easter arrangement she received this morning. She sent me a photo to show me your beautiful work. Thank you for helping to make her day a special one!
Shirley Sierra's Reply:
Date: Apr 13, 2022, 7:20 pm

It was wonderful for you to send a review stating how pleased you and your sister were with our arrangement. It is nice people like you that make it worth coming in to work each morning. Thank you!! Happy Easter and Be Blessed
Date: Apr 12, 2022
Name: Janet V

State/Province:FL

Flower arrangement is gorgeous!
SHIRLEY's Reply:
Date: Apr 12, 2022, 2:00 pm

It is always great to hear from our customers when they are pleased with our work. We appreciate you and thank you so much for taking the time to let us know you were pleased. Be Blessed
SHIRLEY's Reply:
Date: Apr 12, 2022, 3:17 pm

Don't know how I am able to get such beautiful reviews today....but... thank you so much..you have just made my day!! Happy Easter and be blessed.
Date: Apr 12, 2022
Name: Alison M

State/Province:FL

Fast delivery, beautiful flowers.
shirley's Reply:
Date: Apr 12, 2022, 1:59 pm

It was so nice of you to let us know you were pleased with our service and your flowers. Thank you so, so much! We look forward to serving you again. Be Blessed
Date: Apr 06, 2022
Name: Billy E

State/Province:GA

Very friendly website. Easy ordering. They were very pleased with the flowers.
Shirley Sierra's Reply:
Date: Apr 06, 2022, 9:03 am

We love opening up our emails in the morning and finding such nice reviews..both for the website and our work. Thank you so much for taking the time to send the message. Hope to hear from you again in the near future. Be Blessed!
Date: Apr 05, 2022
Name: Mary P

State/Province:FL

My friend was very happy with flower arrangement.
Shirley Sierra's Reply:
Date: Apr 05, 2022, 7:08 am

Thank you so much for taking the time to send the nice review. We are so pleased to hear when we have made someone's day a little brighter, and look forward to service you again in the near future. Be Blessed
Date: Apr 05, 2022
Name: Justin M

State/Province:IL

Easy ordering process and the flowers were beautiful!!
Shirley Sierra's Reply:
Date: Apr 05, 2022, 9:20 am

Coming to work is surely made easier when we get such nice reviews from special customers such as you! Thank you for your kindness and we hope to be able to help you again in the near future! Be Blessed
Date: Apr 04, 2022
Name: Misty M

State/Province:FL

Flowers by Shirley always has the freshest selection and great arrangements…. My wife is a retired florist and has always been surprised with the quality of FBS….. they are the only florist in town I trust to handle my floral needs.
Shirley Sierra's Reply:
Date: Apr 04, 2022, 11:47 am

My, what a wonderful review. I am so pleased that we make your mother happy since she has been in the business...Thank yo so, so much!! Be Blessed
Date: Mar 31, 2022
Name: Robyn C

State/Province:FL

Beautiful bouquet and it arrived right before the funeral began.
Shirley Sierra's Reply:
Date: Mar 31, 2022, 11:26 am

Thank you for your nice review. It was a pleasure to be able to get your flowers delivered on time. We hope to help you again in the near future for a happier occasion. Be Blessed
Date: Mar 28, 2022
Name: Liz C

State/Province:FL

Stunningly beautiful bouquet.
Date: Mar 27, 2022
Name: Nikkel T

State/Province:TX

Beautiful arrangements and they were right on time. I expected it to be late due to the weather but they made it happen
Shirley Sierra's Reply:
Date: Mar 28, 2022, 7:49 am

thank you for the nice review. We appreciate the order, your comments and especially the fact that you were pleased with our time and efforts even in the rain. We really do try hard and appreciate your commenting on those efforts. Be Blessed
Date: Mar 26, 2022
Name: Scott A

State/Province:IA

On time and as promised AAA+
Shirley Sierra's Reply:
Date: Mar 26, 2022, 4:05 pm

It was very nice of you to send the A+ review!! We really appreciate your order and hope we can be of service to you again. Be Blessed
Date: Mar 25, 2022
Name: Kyle C

State/Province:FL

Paid over $100 for an arrangement which looked nothing like the photo, was 85% filler and only 3 roses and a few lilies that weren’t even open. I sent an email politely expressing my disappointment with this arrangement as I have been very satisfied with their arrangements in the past. However I’m not sure who they have answering their emails but they must not have any customer service in mind. Instead of just apologizing and letting me know it won’t happen again they said they are sure I received the value I ordered and it clearly states due to COVID we can’t get what the picture
Shirley Sierra's Reply:
Date: Mar 25, 2022, 12:45 pm

Mr. Cubbedge, this is Shirley, my name was indeed on the answer to you yesterday, I do all of my emails. You spent 85.00 on the arrg. (tax and del are separate) that being said, if you will look at the arrg again on the web you will see that it didn't call for lilies..the only item we did not have was the oncidium orchids which we replaced with dendrobium orchids. I never want an unhappy customer so I am going to replace the order today with a different arrangement. And yes, covid had indeed impacted all florist everywhere. I hope this will make you feel better toward our business.
Date: Mar 22, 2022
Name: Megan B

State/Province:FL

ordered flowers at 4am and they arrived by noon. very nice service.
SHIRLEY's Reply:
Date: Mar 22, 2022, 2:01 pm

It was so nice of you to send the review. Can't imagine someone being up at 4:30 but we are so pleased you chose us to fill your order. Thank you so much! Be Blessed
Date: Mar 19, 2022
Name: Dana S

State/Province:OH

Good-looking plant. Delivered on time.
SHIRLEY's Reply:
Date: Mar 19, 2022, 1:33 pm

It was so nice of you to send a review about your plant and we are so pleased that you liked it. Some days I feel like my 48+ years in the flower business is appreciated, which you showed in your review... Thank you so much and be blessed
Date: Mar 18, 2022
Name: Mary L

State/Province:FL

I must say that Flowers by Shirley responded to my critical review in an an extremely professional way. I received a call the next day saying that they were sorry for my dissatisfaction and would be delivering a replacement that day. I may have been overly critical but must say their response was extremely impressive! 5 stars!!
SHIRLEY's Reply:
Date: Mar 18, 2022, 4:26 pm

It was very nice of you to send another review. We appreciate your letting us hear from you..in both cases. We Strive really hard to always be the best and it helps so much to know when we have failed. Be Blessed
Date: Mar 16, 2022
Name: Mary L

State/Province:FL

For the price I paid for the “premium” arrangement I was extremely disappointed. Service was very good. We sent an arrangement to a friend in MD. The price was considerably less and the flowers much more impressive. I guess bigger is better!
Shirley Sierra's Reply:
Date: Mar 17, 2022, 8:55 am

I read with disappointment your review just now and want to assure you that we will get another arrangement to your wife today. The order had a menu to follow as far as placing how many flowers in the arrg. so I don't know where my employee failed but we will surely take care of it and I do appreciate your letting me know. After having done this for almost 49 years I am always upset when we have not done our job. Be Blessed
Date: Mar 07, 2022
Name: Karen W

State/Province:FL

the flowers were and still are beautiful and smell so good.
Shirley Sierra's Reply:
Date: Mar 07, 2022, 7:00 am

Your nice review sure helped me get my Monday off to a good start.... thank you so much!! It is always good to start a new week with such positive notes. Be Blessed
Date: Mar 06, 2022
Name: Justin M

State/Province:TX

The flowers were just what I wanted. Thanks for Great and fast service
Shirley Sierra's Reply:
Date: Mar 06, 2022, 3:33 pm

Just came by the store and saw your nice review and wanted to say thank you so much. We appreciate your business and are so glad that we were able to deliver just what you wanted. Thanks again!! Be Blessed
Date: Mar 04, 2022
Name: Nancy R

State/Province:FL

Beautiful flowers with exception of one lily being a little brown. A pkg of freshener would be nice in addition to what you put in water. Love receiving your flowers.
Shirley Sierra's Reply:
Date: Mar 04, 2022, 2:04 pm

I appreciate so much your taking the time to send the review and greatly apologize that one lily was not in perfect condition when they arrived. I will have my drivers check more closely. It has not been our custom to send additional floral life but we may take it under consideration from now own. Thank you so much for the comments, it helps us strive to be better. Be Blessed
Date: Mar 04, 2022
Name: Richard R

State/Province:MA

Very prompt and efficient service. Beautiful arrangement.
Shirley Sierra's Reply:
Date: Mar 04, 2022, 2:01 pm

It is great to ready your review and to know that you were pleased with our work. We always appreciate knowing when we have accomplished our goal. Thank you so much!! Be Blessed
Date: Mar 02, 2022
Name: Vanessa C

State/Province:IN

Flowers were delivered early in beautiful condition. They were given to my parents for our dinner celebration. Long distant Ordering over thewas an easy process and handled with courtesy and professionalism. Thank you for making their day special.
Shirley Sierra's Reply:
Date: Mar 03, 2022, 5:34 pm

Thank you for taking the time to tell us you were pleased with your order and the ordering process. We hope your dinner celebration was perfect and best wishes for years to come. Be Blessed
Date: Mar 01, 2022
Name: Kate P

State/Province:FL

Flowers were left in the sun from 1PM till we arrived home after 6PM, they were wilted!
Shirley Sierra's Reply:
Date: Mar 01, 2022, 2:06 pm

I just received your email and am sad that you did not bother to call so we could come back to your home. We always leave a message if we have to leave the flowers and we try NOT to ever leave them but sometimes we have to. We are always more than happy to replace anything that we send out if there is a problem...we just have TO KNOW there is a problem.. a week has gone by before you let me know but if you will call me 904-824-8163 I will surely take a new arrangement to the receipent....no questions asked! Be Blessed
Date: Mar 01, 2022
Name: Nancy C

State/Province:TX

Delivery was on time and beautiful!
Shirley Sierra's Reply:
Date: Mar 02, 2022, 10:57 am

I Love opening up my emails in the morning and finding good reviews... thank you so much for taking the time to tell us you liked your flowers. We are so blessed to have good customers such as you..thank you again!!!
Date: Feb 28, 2022
Name: Phil M

State/Province:OR

Have ordered a couple of arrangements and have been thrilled with the quality and creativity of the arrangements.
Shirley Sierra's Reply:
Date: Feb 28, 2022, 8:18 am

Reading your review was a wonderful way to begin my monday morning. We really appreciate your business and are so happy that you have been pleased. Thank you again!! Be Blessed
Date: Feb 28, 2022
Name: Michael R

State/Province:FL

The site was very easy to use and the flower arrangement looked great! I will definitely be using you again. Thank you!
Shirley Sierra's Reply:
Date: Feb 28, 2022, 10:58 am

Thank you for taking the time to send the pleasant review. We really appreciate knowing when we have made our customers happy, and also we are pleased that the web site was easy to navigate. Be Blessed
Date: Feb 28, 2022
Name: Chris G

State/Province:FL

Floral arrangement was very beautiful and chocolates decadent. I’m certified in floral design and very was pleased with the variety of cut flowers, color and foliage. The glass container and ribbon were also extra special in detail and color. I LOVE that you advise your customers to change the water every day. I tell that to everyone who will listen. It works and is so easy in extending the life of the blooms. My only suggestion is to clean your stems more thoroughly. It takes time but is so worth it! I live in San Diego and these were a gift from my husband for my birthday. Huge hit!
Shirley Sierra's Reply:
Date: Mar 01, 2022, 2:10 pm

What a joy to read your email...I'm right there with you on the chocolates, they are the best I have found to use for my orders. We appreciate your business and advise about the stems and that will be more closely monitored in the future. You are a treasured customer. Be Blessed
Date: Feb 28, 2022
Name: Malinur c

State/Province:IT

I order a bouquet for my love onValentine's day. Deliver as I was expencted. Bravo ! Nice company.
Shirley Sierra's Reply:
Date: Mar 01, 2022, 2:08 pm

I am so happy you were pleased with your Valentine order. We work very hard to try and make everyone happy but sometimes that is impossible. We really appreciate your business and hope to hear from you again in the near future. Be Blessed
Date: Feb 26, 2022
Name: Lindsey H

State/Province:TX

Flowers were okay, but recipients name was wrong on the card and senders names were left off all together so they didn’t know who the flowers were from. Showed a significant lack of care by the flower shop considering this information was provided.
Shirley Sierra's Reply:
Date: Feb 26, 2022, 11:41 am

Just received your 2 star review and would like to say the name of the recipent was spelled exactly on the card as you sent it on the web. Also the same card with her name opens up and the complete card message was there..she just had to open the card (message was on the same color side as her name....please have the recip. open the card and look again. We did not change the spelling from the web where you placed it. Be Blessed
Shirley Sierra's Reply:
Date: Feb 26, 2022, 11:47 am

Just looked at the ticket again and Monet's name was spelled incorrectly but everything else was correct.
Date: Feb 24, 2022
Name: Brittani R

State/Province:FL

Always a pleasure shopping with Flowers by Shirley!!
Shirley Sierra's Reply:
Date: Feb 24, 2022, 8:29 am

It is so nice of you to send the kind words in your review. We really appreciate your business more than you will ever know and we will always strive to be better than ever!! Thank you, thank you, thank you!! Be Blessed
Date: Feb 20, 2022
Name: Chloe and Christina Y

State/Province:FL

Great bouquet
Shirley Sierra's Reply:
Date: Feb 21, 2022, 10:45 am

I am so happy you were pleased with your arrangement and we hope to hear from you again in the near future. Be Blessed
Date: Feb 20, 2022
Name: John C

State/Province:FL

The Valentines Day flowers came on time and looked very nice. The problem was they were too tight in the vase and were dying in 3 days and all the roses died in two more days even after putting in a fresh vase.
Shirley Sierra's Reply:
Date: Feb 21, 2022, 10:44 am

We are very sorry you were unhappy with your arrangement...all you have to do is call us immediately after receiving them and they would have been replaced..no questions asked. We want all our customers to be happy but a phone call would have reached us immediately and sometimes it is difficult to get to the emails until the end of the day because we are so busy. Please call us next time and you will be taken care of immediately. Be Blessed
Date: Feb 19, 2022
Name: Sue M

State/Province:FL

Beautiful! Thank you!
Shirley Sierra's Reply:
Date: Feb 21, 2022, 10:46 am

It is always nice to hear from our customers..both when they are happy or unhappy. Thank you for letting us know you were pleased. We hope to hear from you again in the near future. Be Blessed
Date: Feb 18, 2022
Name: Ginny W

State/Province:FL

Flowers are beautiful!
Shirley Sierra's Reply:
Date: Feb 18, 2022, 8:10 am

Thank you so much for taking the time to tell us you enjoyed your flowers. We appreciate your comment and business so much. Be Blessed
Date: Feb 17, 2022
Name: Michelle B

State/Province:FL

Arrangement was beautiful! The chocolate was delicious and I never eat boxed chocolate
Shirley Sierra's Reply:
Date: Feb 17, 2022, 9:09 am

I chuckled when I read your review... yum yum on the chocolates!! I thought they were some of the best we had ever purchased. Thank you again for your comments and for making me smile. Be Blessed
Date: Feb 17, 2022
Name: Gail F

State/Province:FL

Very happy great service and quality
Shirley Sierra's Reply:
Date: Feb 17, 2022, 9:08 am

I am enjoying your wonderful review this morning and really appreciate your taking the time to let us know you were pleased. Thank you again for being such a nice customer. Be Blessed
Date: Feb 17, 2022
Name: Vivian L

State/Province:FL

Once again, outstanding flowers !!!
Shirley Sierra's Reply:
Date: Feb 17, 2022, 9:07 am

Thank you for your uplifting review, after such a busy holiday it is wonderful to know someone cares. We hope to hear from you again in the near future. Be Blessed
Date: Feb 15, 2022
Name: Susan B

State/Province:FL

arrangement was beautiful but was disappointed there was no packet of flower food to keep flowers fresh longer
Shirley Sierra's Reply:
Date: Feb 15, 2022, 1:17 pm

Thank you for your concerns about the plant food. All of our arrangements are sent out of our store with plant food in the water. We don't normally send additional packets with the arrg since it is already included in the water. Be Blessed
Date: Feb 15, 2022
Name: Dianne D

State/Province:FL

Beautiful arrangements every time. You are our go to florist.
Date: Feb 14, 2022
Name: Jim H

State/Province:FL

Everything was as it should be the flowers were nice everything was packaged right delivered by the time I requested and dealing with the people at the flower shop they were a number one highly recommend them
S's Reply:
Date: Feb 14, 2022, 1:55 pm

You are so kind to send such a nice review....we really appreciate it because we are all very very tired...and we are pleased that we made you happy. Hope to hear from you again in the new future. Be Blessed
Date: Feb 14, 2022
Name: Carolina D

State/Province:FL

Not really happy with my order. Would not order over the phone without looking at them first.
Shirley Sierra's Reply:
Date: Feb 14, 2022, 6:02 pm

I spoke with you on the phone and tried to explain that we do not dictate the size of the roses and the pink did come in smaller than normal, for which we are so sorry. They will open if she keeps them watered daily. I also informed you that we would be happy to replace them if she let me know tonight or tomorrow. Be Blessed
Date: Feb 12, 2022
Name: Bethann W

State/Province:FL

I will use Flowers by Shirley again. We were extremely pleased with the arrangement and service.
Shirley Sierra's Reply:
Date: Feb 12, 2022, 8:54 am

It was a joy to read your email this morning and to find our you were pleased with our service and flowers. We thank you so much for taking the time to send the review. We hope to hear from you again in the near future. Be Blessed
Date: Feb 11, 2022
Name: Thomas and Susan G

State/Province:FL

What joy arrived at our door with your beautiful flowers, amidst the sorrow of our loss
Shirley Sierra's Reply:
Date: Feb 11, 2022, 7:16 am

We are so sorry for your great loss and stand amazed at your willingness to send such a nice review during your time of grief. You are very special to us and we thank you again. We are here to help if you need anything. Be Blessed
Date: Feb 11, 2022
Name: Dirk S

State/Province:FL

Beautiful bouquet arrived just in time for Valentine's and a courtesy call from the delivery man when they were dropped off. Thank you!
Shirley Sierra's Reply:
Date: Feb 11, 2022, 4:52 pm

Wow!! wish everyone felt like you do...thanks so much for taking the time to let us know you are pleased...my 48 years still seems to be in good standing and it's all because of great customers such as you. Be Blessed
Date: Feb 08, 2022
Name: Alexa G

State/Province:FL

my flowers were delivered to me at work. They were all perfect and delivered to the correct location. I absolutely loved them for my birthday
Shirley Sierra's Reply:
Date: Feb 08, 2022, 7:19 pm

I am so sorry to answering your nice review but I am just now getting to my emails. Thank you so much for the review and we are so happy you were pleased. We hope to hear from you again in the near future. Be Blessed
Date: Feb 06, 2022
Name: Marion G

State/Province:FL

The flower arrangement is just lovely! They are fresh and vibrant. A birthday present for my daughter - she just loves the bouquet. Thank you.
Shirley Sierra's Reply:
Date: Feb 07, 2022, 8:27 am

Thank you for the kind review. It was very nice of you to let us know your daughter loved the bouquet. We hope to hear from you again in the near future. Be Blessed
Date: Feb 05, 2022
Name: Robert B

State/Province:FL

flowers met my expectations in all respects
Shirley Sierra's Reply:
Date: Feb 05, 2022, 1:34 pm

Thank you so much for your kind review. I am always thrilled to learn that a good customer is pleased with our work. We hope to hear from you again in the near future. Be Blessed.
Date: Feb 04, 2022
Name: Megan T

State/Province:FL

I paid $160 for a teddy bear, 3 balloons and a bouquet of flowers. The teddy is adorable, balloons very cute. However there was too much greenery and fillers vs flowers and the flowers all died and browned in 3 days. For almost 200.00 I would expect at least a week for flowers to be pretty. Very disappointing.
Shirley Sierra's Reply:
Date: Feb 04, 2022, 10:41 am

I AM SO SORRY THAT YOU WERE DISPLEASED WITH THE ARRG. IT WAS DEL. ON THE FIRST DAY OF FEB SO IT SHOULD NOT HAVE GONE BAD THAT QUIKLY. I AM REPLACING IT TODAY FOR YOU WITH OUR SINCERE APOLOGIES...I CAN'T IMAGINE WHAT HAPPENED BUT I ALWAYS MAKE IT RIGHT . THERE'S NO NEED TO REPLACE THE BEAR AND BALLOON. THANK YOU AGAIN FOR MAKING ME AWARE. BE BLESSED
Date: Jan 29, 2022
Name: Belinda R

State/Province:FL

Always beautiful arrangements
Shirley Sierra's Reply:
Date: Jan 29, 2022, 7:11 am

It is always refreshing to open my mail in the mornings and find nice reviews. Thank you for making my day! We are so pleased that you were happy with your arrangement and hope to hear from you again real soon. Be Blessed.
Date: Jan 29, 2022
Name: Robert M

State/Province:FL

We have ALWAYS received the best service with the freshest flowers from Flowers by Shirley and we know this shall continue. From the flowers, to the website, to advice, to the personnel and delivery, Flowers By Shirley is Number 1 !!
Shirley Sierra's Reply:
Date: Jan 29, 2022, 8:31 am

Oh my goodness....what a great reiew!!! Thank you, thank you, thank you!! It is customers such as you that keep me enthuastic after 48 years!! We hope to hear from you again soon. Be Blessed!
Date: Jan 29, 2022
Name: Richard R

State/Province:WI

I have been ordering flowers and plants from Shirley for something like 30 years. I have always been pleased with the plants and flowers as well as the personalized service. Shirley is always on top of things and she wants to make sure the details are handled and the customer is happy
Shirley Sierra's Reply:
Date: Jan 29, 2022, 3:13 pm

I feel so blessed because I have such tremendous loyal customers such as yourself and I truly appreciate all the kind words and your continued support after all these years. Thank you so muh!!! Be Blessed.
Date: Jan 28, 2022
Name: Orma J

State/Province:FL

Very beautiful arrangement and the delivery man was very nice.
Shirley Sierra's Reply:
Date: Jan 29, 2022, 7:14 am

I am always thrilled when customers take the time to acknowledge our drivers as will as being pleased with their arrangements. Thank you for taking the time to let us know you were pleased. Be Blesse.
Date: Jan 28, 2022
Name: Shirley K

State/Province:FL

Beautiful arrangement was sent by my son..
Shirley Sierra's Reply:
Date: Jan 29, 2022, 7:12 am

We are grateful that your son called us for your special arrangement. We really appreciate knowing you were happy and hope to hear from him and you again in the near future. Be Blessed
Date: Jan 27, 2022
Name: Peggy G

State/Province:FL

Beautiful arrangement, well hydrated fresh plants
Shirley Sierra's Reply:
Date: Jan 27, 2022, 9:33 am

It was not nice to receive your comment about the fresh plants. We are pleased to have you as a repeat customer and hope to continue service you for years to come. Be Blessed
Date: Jan 27, 2022
Name: Mary M

State/Province:FL

Sister recovering from Covid. Enjoying bouquet a week out.
Shirley Sierra's Reply:
Date: Jan 27, 2022, 9:31 am

Praying that your sister is recovering from Covid...such a bad sickness. Thank you for taking the time to send the nice review and we will keep her in our prayers. Be Blessed
Date: Jan 24, 2022
Name: Pfeifer R

State/Province:IA

Easy to order. Flowers were beautiful.
Shirley Sierra's Reply:
Date: Jan 24, 2022, 7:20 am

Thank you so much for the nice review. It is always a pleasure to know that we have taken good care of our customers and we hope you will call us again in the near future. Be Blessed
Date: Jan 19, 2022
Name: Xenula A

State/Province:FL

Thank you!
Shirley Sierra's Reply:
Date: Jan 19, 2022, 8:36 am

You are so welcome and we hope to hear from you again in the near future. It is always a joy to know when we have made our customers happy. Be Blessed.
Date: Jan 12, 2022
Name: Candace C

State/Province:FL

I was ordering from out of town and was nervous to use a florist I have never used. The online ordering process was so easy with great communication through follow up emails. My friend sent me a pic of her flowers and they were gorgeous. Better than I could have imagined. Then I received an email to let me know my flowers had been delivered. They were delivered on time as promised. I will definitely use Flowers By Shirley again.
Shirley Sierra's Reply:
Date: Jan 13, 2022, 7:04 am

Seldom do we get such a detailed review....I thought it was fabulous!! Most people do not realize how much effort we put into making their order the way they wanted it, but your detailed review will help others know. Thank you so much and we look forward to hearing from you again in the near future. Be Blessed.
Date: Jan 11, 2022
Name: Peter R

State/Province:NV

Nice Flowers and on time . Thx U
Shirley Sierra's Reply:
Date: Jan 11, 2022, 2:55 pm

Just saw your review and I'm so happy you were pleased with our work and our service. We hope you will contact us again for your future flower needs. Thank you!! Be Blessed
Date: Jan 10, 2022
Name: Kimberly G

State/Province:FL

Recipient was very please with arrangement! Thank you
Shirley Sierra's Reply:
Date: Jan 10, 2022, 11:25 am

It was very nice of you to send the review..we always appreciate knowing how our customers feel about our work and we hope to be able to help you again in the near future. Be Blessed
Date: Jan 07, 2022
Name: dixie r

State/Province:VA

Wonderful! Wonderful! Thank you!
Shirley Sierra's Reply:
Date: Jan 07, 2022, 2:08 pm

Thank you Dixie for your nice review...we really appreciate your business and also for taking the time to let us know you were pleased. Hope to hear from you again in the near future. Blessings,
Date: Jan 07, 2022
Name: Kati S

State/Province:MO

Beautiful arrangement!!
Shirley Sierra's Reply:
Date: Jan 07, 2022, 5:47 pm

I am so happy that you liked your arrangement and took the time to tell us. We appreciate your business so much and look forward to serving you again in the near future. Be Blessed
Date: Jan 06, 2022
Name: Lindsey S

State/Province:FL

Flowers by Shirley is my go to for flowers delivered for any occasion in the St. Augustine area. Shirley is a pro and such a delight to work with... I will definitely use Flowers by Shirley again in the future and highly recommend to anyone.
Shirley Sierra's Reply:
Date: Jan 06, 2022, 2:25 pm

What a great testimony---thank you so much!! Wouldn't it be nice if everyone felt the way you do. We appreciate your taking the time to let us know you were pleased and we hope to hear from you again in the near future. Blessings in 2022!
Date: Jan 05, 2022
Name: Patty P

State/Province:FL

Many thanks for your concerns and the beautiful arrangement that just arrived - Wonderful !
Shirley Sierra's Reply:
Date: Jan 05, 2022, 12:55 pm

We always strive to be the best that we can be so to know that you are pleased with your arrangement makes my day a lot brighter. Thank you for taking the time to send the message. Blessings for the new year!
Date: Jan 05, 2022
Name: Jane F

State/Province:FL

Beautiful arrangement, recipient loved it. So easy to order online.
Shirley Sierra's Reply:
Date: Jan 05, 2022, 12:53 pm

We are so grateful for your comments and to know we have made someone's day better is a real blessing. We look forward to helping you again in the near future! Thank you again and be blessed.
Date: Jan 04, 2022
Name: Kimberly P

State/Province:ME

Excellent service and beautiful arrangements thank you
Shirley Sierra's Reply:
Date: Jan 04, 2022, 7:32 am

You are so kind to take the time to send the nice review We always love hearing from our customers and to know you were pleased with our flowers and service is an added bonus! Thank you so much and have a wonderful new year with us. Be Blessed!
Date: Jan 04, 2022
Name: Patty P

State/Province:FL

The flowers were beautiful - the gal who delivered very nice. two days later the flowers were dying - they didn't make it til Christmas -I have contacted you twice with no response -Very disappointed -
Shirley Sierra's Reply:
Date: Jan 04, 2022, 2:12 pm

I'm very very sorry that you were disappointed with your flowers...Please call me with your address and phone number so I can take care of this. I need the delivery, name, address and phone number so I can take care of it. We were closed 2 days and I'm sorry but I have not received any messages. Please call me @ 904-824-8163. Blessings, Shirley
Date: Jan 03, 2022
Name: Julia D

State/Province:NY

Thank you for the beautiful flowers. It is nice to have people to trust to do a great job.
Shirley Sierra's Reply:
Date: Jan 03, 2022, 11:04 am

How nice of you to start off 2022 with us by posting your review...it was a joy to help you during the year past. Be Blessed, Be Safe
Date: Jan 03, 2022
Name: Sandra H

State/Province:FL

Beautiful when they arrived but only lasted 5 days
Shirley Sierra's Reply:
Date: Jan 03, 2022, 10:58 am

While we like for the arrangements to last longer than 5 days we do not know what care has been taken of them...were they kept watered, were they kept out of the window where there was sun? etc. it's a hard call after they have been delivered
Date: Dec 29, 2021
Name: Danielle R

State/Province:IT

My mother loved the rose I ordered for her for her birthday. I'll be ordering from here again. :)
Shirley Sierra's Reply:
Date: Dec 29, 2021, 6:52 am

Danielle, I am thrilled that your mother loved her roses! We appreciate your business and look forward to serving you in the new year. Be Blessed and be safe!
Date: Dec 26, 2021
Name: Betty B

State/Province:FL

Flowers were beautiful--very fresh too
Shirley's Reply:
Date: Dec 27, 2021, 11:43 am

What a great surprise...opening my email today and finding your nice message... it was so uplifting after such hard days before Christmas.. thank you so much!!! Be blessed in 2022 and we hope to hear from you again in the near future.
Date: Dec 24, 2021
Name: Mark M

State/Province:WA

I ordered online, chose what I wanted, was given a price..then went to checkout and a 5 plus dollar service charge, on top of the already agreed to delivery charge...Service charge?..wont order again if present, otherwise 5 star and much appreciated!!
Shirley's Reply:
Date: Dec 27, 2021, 11:46 am

Mark, the 5.00 charge was from the web service...it does not come to us..if is their fee for processing the order. I am so glad however that you were pleased with the order.. next time just call us direct @ 904-824-8163 and that charge will not be on there..just the normal delivery charge. Thank you and many blessings in 2022.
Date: Dec 19, 2021
Name: Kathleen C

State/Province:FL

the flowers were broken ,hanging off most flowers were brown looked like they were reused,several calls to get replacement! Replacement was just Ok no bow,but had a couple of roses instead of dead lillies
SHIRLEY's Reply:
Date: Dec 20, 2021, 10:56 am

Mrs. Crowthers I am so sorry we still could not please you...the 2nd arrangement was gorgeous and we rarely use bows but I knew when talking to you we were not going to be able to please you and for that I am truly sorry Merry Christman and Be Blessed
Date: Dec 17, 2021
Name: Donna W

State/Province:FL

We always order from Flowers by Shirley and have never been disappointed. If you want the best, look no further. We have been loyal customers for over 20 years. Thanks for all you do to put smiles on our faces.
Date: Dec 11, 2021
Name: Jo P

State/Province:WA

Flowers were beautiful
Date: Dec 03, 2021
Name: Ceil S

State/Province:FL

Delivery was wonderful - got a call and driver returned to drop off as I requested
S's Reply:
Date: Dec 03, 2021, 8:38 am

It is very encouraging to know my drivers are doing their job in a friendly fashion. We appreciate your comments AND your business. Be Blessed and be safe through the holiday.
Date: Nov 30, 2021
Name: Jawn H

State/Province:FL

Always have had a great experience
Shirley's Reply:
Date: Nov 30, 2021, 10:16 am

Good morning and thank you so much for your nice comment. We appreciate being able to serve you. Have a blessed and safe Christmas and healthy new year.
Date: Nov 27, 2021
Name: John H

State/Province:FL

Absolutely gorgeous, as always. Thank you very much.
Shirley's Reply:
Date: Nov 27, 2021, 11:48 am

What a pleasant review!! Thank you so so much. We really appreciate your business and your taking time to tell us you were please. Be Blessed, Be Safe
Date: Nov 26, 2021
Name: Lil S

State/Province:FL

no complaints; nice delivery guy
Shirley's Reply:
Date: Nov 26, 2021, 2:25 pm

Thank you so much for complementing our driver. I will surely pass the message to him and it's so nice to know they are doing their jobs correctly. Be Blessed.
Date: Nov 25, 2021
Name: Gail M

State/Province:FL

Fabulous
Shirley's Reply:
Date: Nov 25, 2021, 12:35 pm

Thank you so much for your review...we are thrilled that you were pleased and look forward to hearing from you again soon. Blessings! Happy Thanksgiving
Date: Nov 24, 2021
Name: Kathy L

State/Province:VA

They go above and beyond to satisfy their customers. I highly recommend them for any flower delivery!!
s's Reply:
Date: Nov 25, 2021, 12:37 pm

Sorry I am running behind with my emails but just wanted to say thank you so much for your nice review. We really appreciate your business and hope you will have a blessed and healthy holiday season. Also hope to hear from you again in the near future for all your floral needs.
Date: Nov 16, 2021
Name: Charles C

State/Province:FL

I have used Flower by Shirley for delivery a few times for my wife. They always deliver on time and come through with a beautiful arrangement each time! Highly recommend and will continue to use for years to come.
Shirley's Reply:
Date: Nov 16, 2021, 10:27 am

Good morning sir, your review has set the stage for a good day here! Thank you so very much for the kind words, and our promise is that we will always strive to make you feel the same. Be Blessed and Happy Thanksgiving!
Date: Nov 16, 2021
Name: Dianne D

State/Province:FL

Beautifully done arrangement. Well done!
S's Reply:
Date: Nov 16, 2021, 10:25 am

Thank you so much for your nice review. We are blessed to have nice customers such as you. Hope to hear from you again soon. Be Blessed, Happy Thanksgiving!
Date: Nov 11, 2021
Name: Barbara C

State/Province:MI

While I know it must be hard to get specific flowers during this pandemic, my arrangement did not look like the picture. The color theme was not correct. I saw premium flowers (rose, lilly) but it was not a cohesive look but rather random looking.
Shirley's Reply:
Date: Nov 11, 2021, 8:35 am

Thank you for your review. You were correct when you said flowers were hard to get...the arrg was made with the right flowers but the colors had to be changed somewhat because there just were not any of that particular gerbera. We hope you will give us another chance and we hope the shortage of flowers will cease very soon. The floral industry is really tight right now. Be Blessed, Be Safe
Date: Nov 06, 2021
Name: Joyce S

State/Province:MA

I am always happy with the look and the freshness of the flowers they choose.
Shirley's Reply:
Date: Nov 06, 2021, 7:07 am

Thank you so much for your encouraging words. We do really try hard to make every ones experience here a positive one hope to hear from you again soon. Be Blessed
Date: Nov 05, 2021
Name: Jesse I

State/Province:FL

The flower arrangement was beautiful!!
Shirley's Reply:
Date: Nov 06, 2021, 7:08 am

What a great way to start my rainy, cold Saturday morning...your review was super exciting. We will always try to make your experience in ordering flowers here a pleasant outcome. Be Blessed
Date: Nov 03, 2021
Name: Amanda I

State/Province:FL

Placed phone orders with them for years. First time I met the owner today. We were in for funeral flowers, there were 5 of us and she managed to offend us all. Extremely rude and judgmental. Her tone was abrasive, sarcastic replies to questions, eye rolling and then said “we were a problem”. My poor grandma is grieving her son and struggled to make decisions on flowers for the funeral. It was unprofessional and extremely rude. We will never be back and we will be sure to send folks to flower works where they actually care for their customers.
Date: Nov 01, 2021
Name: Angela K

State/Province:FL

Gorgeous Halloween arrangement! Absolute favorite flowers I ever received or sent.
Date: Oct 31, 2021
Name: ROBERT B

State/Province:FL

Great customer experience
Shirley's Reply:
Date: Nov 01, 2021, 10:43 am

Thank you for letting me know you were pleased with our service. We sincerely hope to hear from you again in the near future. Be Blessed,
Date: Oct 29, 2021
Name: Angie D

State/Province:FL

The flowers I ordered for my co-worker were AMAZING! Everyone was swooning a her desk.
Shirley's Reply:
Date: Nov 01, 2021, 10:45 am

Angie, thank you so much for such a nice review. Sorry I had not answered it sooner but we are so grateful that you took the time to tell us you were pleased. Hope to hear from you again in the new future.
Date: Oct 28, 2021
Name: David L

State/Province:FL

Ordered and delivered same day. Fresh, beautiful and loved by my wife.
Date: Oct 23, 2021
Name: Susan J

State/Province:MI

The flowers I ordered for our parents 50th wedding anniversary are beautiful.Thank you!!
Date: Oct 22, 2021
Name: Elaine T

State/Province:FL

Lovely arrangement!
Shirley's Reply:
Date: Oct 22, 2021, 11:15 am

It was so kind of you to take the time out of your business schedule to send us the nice review...we appreciate you and hope to hear from you again in the near future. Blessings
Date: Oct 21, 2021
Name: Monica F

State/Province:FL

Surprise delivery! Flowers were beautiful!
Shirley's Reply:
Date: Oct 22, 2021, 8:51 am

Thank you very much for taking time to send a response. We are so pleased that you were happy with your delivery. Good reviews always help us make it through the day. Be Blessed
Date: Oct 21, 2021
Name: Leslie F

State/Province:FL

They deliver when they say they will, the flowers are fresh and last. I don't use anyone but them.
Date: Oct 19, 2021
Name: Jonathan B

State/Province:FL

The flowers were beautiful and lasted almost a week.
Shirley's Reply:
Date: Oct 19, 2021, 1:01 pm

It was amazing to open up my messages and see your nice review. It is customers such as you that help me have the strength to go each day and try to do the very best we can. Thank you so much!!! Blessings,
Date: Oct 17, 2021
Name: Mary L

State/Province:FL

We always trust Flowers by Shirley! Never a disappointment!
Date: Oct 15, 2021
Name: Marcia S

State/Province:FL

The arrangement was absolutely beautiful. I am enjoying the flowers so much. Having beautiful flowers in the house make my day.
Date: Oct 15, 2021
Name: Raymond P

State/Province:FL

The floral arrangement was beautiful and arrived exactly when scheduled. The recipients loved them! Thank you Flowers By Shirley!
Shirley's Reply:
Date: Oct 15, 2021, 12:02 pm

Your nice review was a blessing when I opened the e-mail...thanks so very much for your faithfulness to our company. We strive to always please! Be Blessed, Be safe
Date: Oct 14, 2021
Name: Dee D

State/Province:FL

Pink roses for our daughter-in- law’s birthday were beautiful and she loved them.
Shirley's Reply:
Date: Oct 15, 2021, 8:55 am

I am so happy your daughter in law enjoyed her roses...They are my favorite color!! Thank you for your order and continued support Be Blessed, Be Safe
Date: Oct 12, 2021
Name: Shannon H

State/Province:GA

The flowers were gorgeous!! Great easy ordering and delivery!
Shirley's Reply:
Date: Oct 13, 2021, 10:34 am

Please forgive me for not answering sooner..I was busy until 9pm yesterday...Thank you for your nice review..we always appreciate knowing we have made someone happy and we hope to hear from you again real soon! Be Blessed, Be Safe
Date: Oct 10, 2021
Name: Anne R

State/Province:FL

My family always sends me flowers from NY using your florist on a recommendation from local family. I've never been disappointed. Always beautiful arrangements and fresh. Thank you for the care and quality.
Date: Oct 10, 2021
Name: Donna E

State/Province:FL

The fall basket of flowers is just beautiful!! Enjoying it so much!!
Date: Oct 10, 2021
Name: Aimee G

State/Province:FL

The arrangement was beautiful and the driver was so very friendly!!
Date: Oct 09, 2021
Name: Nicole B

State/Province:FL

Beautiful flowers & great delivery!
Shirley's Reply:
Date: Oct 09, 2021, 9:23 am

It was good to open my email this morning and find your nice review. We really appreciate your business and your taking the time to tell us you were pleased. Hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Oct 02, 2021
Name: Bonita D

State/Province:FL

They persevered to get through security gate. Arrangement was very pretty. It was already a bit wilted just after it came through the door. I watered it that first day but it wasn’t fresh looking by that evening. Petals falling off and stems bending, edges of flowers dry and wilted. The actual arrangement was done very attractively with flower choices and container fun. Too bad the condition of the flowers lacked.
Shirley's Reply:
Date: Oct 02, 2021, 3:52 pm

My sincere apologies for not answering your email earlier. I just now got the chance to see the emails. I am so troubled that your flower arrangement did not meet your expectations and wanted to tell you that I will replace it on monday with a heartier type arrangement. I never want an unhappy customer nor do I want work that goes out of here to be less than 100 % right. Please let the guards know that we will be there in the afternoon. Aain, my sincere apologies. Be Blessed, Be Safe
Date: Oct 01, 2021
Name: Amanda S

State/Province:FL

I have often received the best bouquets from Shirley's.ln this case it was my pleasure to send a BD gift for my dear friends 70th. She was thrilled and so happy that they lasted into a second week. Thankyou for such great service and quality.
Shirley's Reply:
Date: Oct 01, 2021, 10:28 am

Thank you for such encouraging words. It is always our pleasure to help someone have a better day....and you just made mine!! We really appreciate your continued business. Be Blessed, Be Safe
Date: Oct 01, 2021
Name: Sarah S

State/Province:FL

I need a last minute corsage and it turned out beautiful! Thank you!
Shirley's Reply:
Date: Oct 01, 2021, 4:15 pm

Thank you so much for your nice message. I'm thrilled that we were able to help you and look forward to serving you again in the near future. Be Blessed, Be Safe
Date: Sep 30, 2021
Name: George C

State/Province:FL

Flowers were very nice and delivery was timely; however I ordered and paid for a balloon that was not received.
Shirley's Reply:
Date: Oct 01, 2021, 10:35 am

Please let me know who you sent the flowers to so I can look up the ticket and correct it for you. I am so sorry if a balloon was not added and I will surely fix it but I have to know who the flowers went to in order to find the ticket. Thank you and I look forward to hearing from you. You can call me at 904-824-8163. Be Blessed, Be Safe
Date: Sep 29, 2021
Name: Tracy A

State/Province:FL

Jane said the flowers were absolutely stunning and beautiful! Thank you for creating and sending such a wonderful sentiment of love and sympathy to my dear friend. It made her day! Thank you!
Shirley's Reply:
Date: Sep 29, 2021, 7:05 am

What a wonderful way to start my day by reading your review!! Thank you so much for taking the time to tell us you were pleased with our work and that your friend was pleased also. We appreciate your business so much! Be Blessed, Be Safe
Date: Sep 29, 2021
Name: Liz B

State/Province:FL

Delivery person was very nice. Flowers were beautiful!
Shirley's Reply:
Date: Sep 29, 2021, 7:06 am

My driver will be pleased to know you took the time to comment on his delivery..Thank you so much for your nice review. We appreciate your business! Be Blessed, Be Safe
Date: Sep 29, 2021
Name: Tiffany M

State/Province:KS

Always have the best experience! Will always use Flowers by Shirley! Such a great florist!!
Shirley's Reply:
Date: Sep 29, 2021, 9:22 am

Tiffany, what great support you are providing to our shop and taking the time to send a review makes it even more special. Thank you so much and we strive to always be better in all cases. Be Blessed, Be Safe
Date: Sep 29, 2021
Name: Tammy C

State/Province:FL

Beautiful Arrangement! Was very pleased!
S's Reply:
Date: Sep 29, 2021, 2:29 pm

It was so nice of you to send the review....we really appreciate the fact that you took the time to tell us you were pleased with our work...we hope to hear from you again in the near future. Thank you!! Be Blessed, Be Safe
Date: Sep 17, 2021
Name: Debra H

State/Province:MI

Simple to choose, order & g9t delivered right when they said it would! Beautiful arrangement & true to size & photo when I ordered.
Shirley's Reply:
Date: Sep 17, 2021, 8:17 am

Ms. Debra...you just made my Friday with that nice review!! Thank you so, so much..we really appreciate your business and will strive to always make you happy. Be Blessed, Be happy
Date: Sep 17, 2021
Name: Kathy and Jim V

State/Province:FL

Flowers are lasting a good long time.
Shirley's Reply:
Date: Sep 17, 2021, 5:02 pm

It was so nice of you to let us know your flowers are lasting a long time...as we tell everyone..keep them watered...thank you!!! Sounds like you are treating them kindly. Be Blessed, Be Safe
Date: Sep 16, 2021
Name: Paul D

State/Province:FL

Nice work.
Date: Sep 16, 2021
Name: Mary A

State/Province:FL

Fantastic! Beautiful arrangement, delivered on time. Very fresh flowers. Thanks.
Shirley's Reply:
Date: Sep 16, 2021, 6:40 pm

After a very busy day here it was refreshing to read your review... thank you!! It is such a pleasure to serve nice people like you!! Be Blessed, Be Safe
Date: Sep 14, 2021
Name: Donna T

State/Province:FL

As always, Flowers by Shirley is outstanding! Arrangement is beautiful, the gentleman who delivered them was very nice, very friendly and thoughtful. Thank you.
S's Reply:
Date: Sep 14, 2021, 8:53 am

When I get to work every morning and open my emails it thrills my heart to find a kind one like you sent last night. Thank you so very much for your trust in us and we will always continue to do the best in any situation. You are special! Be Blessed, Be Safe
Date: Sep 13, 2021
Name: MaCayla L

State/Province:CO

Beautiful work.
Shirley's Reply:
Date: Sep 13, 2021, 9:33 am

It was so nice to open up my emails and find your kind words this morning...thank you so so much!! Be Blessed, Be Safe
Date: Sep 10, 2021
Name: Molly T

State/Province:FL

Beautiful fall colors.Liked the arrangement.
Shirley's Reply:
Date: Sep 10, 2021, 8:11 am

Doesn't seem possible that fall is almost here, does it? Thank you for your nice review...we always appreciate all comments. Be Blessed, Be Safe
Date: Sep 10, 2021
Name: Gwynn P

State/Province:FL

They let me know the florist destination was a problem. We fixed it.
Shirley's Reply:
Date: Sep 10, 2021, 8:10 am

Thank you so much for taking the time to send your review. I am pleased that everything was fixed to your satisfaction. Be Blessed, Be Safe
Date: Sep 08, 2021
Name: Deirdra D

State/Province:FL

Brandi sent me a pic of flowers and they were better than I expected! The flowers made her day! Website was easy to order exactly what I wanted to send! Thank you!
Shirley's Reply:
Date: Sep 08, 2021, 11:05 am

isn't it nice to know you make some ones day brighter during this pandemic...We are so glad we were able to help you achieve that with your friend. Thank you so much for your message. Be Blessed, Be Safe
Date: Sep 08, 2021
Name: Renee E

State/Province:FL

Ordered online and the plant was delivered in a timely manner. Very smooth process. Would use them again.
Shirley's Reply:
Date: Sep 08, 2021, 11:03 am

Renee, thank you so much for the nice review...it is so refreshing to hear from you about our web site and that you were pleased with our product and service. Hope to hear from you again real soon. Be Blessed, Be Safe
Date: Sep 04, 2021
Name: Theresa Z

State/Province:MI

My niece loved the flowers!!
Shirley's Reply:
Date: Sep 04, 2021, 10:11 am

We were thrilled to read your review....it is wonderful to know that people care enough to tell us their opinion on our work..We really appreciate your business and hope to hear from you again in the near future. Be Blessed and Be Safe
Date: Sep 04, 2021
Name: N J

State/Province:FL

Beautiful arrangement for my friend - she loved them and they were just beautiful! 10/10 would recommend!
Shirley's Reply:
Date: Sep 07, 2021, 5:28 pm

how nice of you to send such a kind review. We appreciate your response to our work and hope to help you and your friend again in the near future. Be Blessed, Be Safe
Date: Sep 02, 2021
Name: Rossana G

State/Province:FL

Flowers were wilted. All flowers did not perked up after after a day as told. Very disappointed!
Shirley's Reply:
Date: Sep 02, 2021, 10:06 am

Mrs. Gray, the flowers were fresh when delivered but if you recall I asked you to call me the next morning to tell me how you felt about them and I would be more than happy to replace them to your satisfaction..but since you chose not to call I don't know what else I could have done..I am sorry you were not happy!! Be Blessed, Be Safe
Date: Aug 25, 2021
Name: Michelle M

State/Province:FL

I snet the arrangement as a setiment of sympathy. The receiver was so grateful for the beautiful, colorful arrangement. When I visited a few days later they were still beautiful and vibrant.
Shirley's Reply:
Date: Aug 25, 2021, 8:17 pm

Thank you for taking the time to send such a nice review. I am thrilled that you and the recip. loved the arrangement. We hope to hear from you again when you need beautiful flowers! Be Blessed, Be Safe
Date: Aug 21, 2021
Name: TINA S

State/Province:FL

Flowers were beautiful, delivered on time & my daughter loved them. I will continue to order from Flowers by Shirley!
Shirley's Reply:
Date: Aug 21, 2021, 12:32 pm

It is a joy to read your review and know that your daughter was happy with the flowers. We always strive to do the very best on any order...Thank you again and again. Be Blessed
Date: Aug 20, 2021
Name: Kenneth P

State/Province:FL

Flowers are wilting looks like it was thrown together at the last minute
Date: Aug 19, 2021
Name: Maureen P

State/Province:NY

Retirement gift of peace lily arrived without a bloom. Very disappointing
S's Reply:
Date: Aug 19, 2021, 9:02 am

We cannot gage when the peace lilies will bloom...this is not a good time of year for them to bloom...sorry about your disappointment but their blooming season is beyond our control. Be Blessed.
Date: Aug 16, 2021
Name: paige t

State/Province:AL

My grandmother loved her flowers and they lasted 10 days after delivery date.
Shirley's Reply:
Date: Aug 16, 2021, 6:53 am

What a sweet message! it was my first email this morning so it will give me a great day to work from. Thank you so much for your comments and the order. We look forward to helping you again in the near future. Be Blessed.
Date: Aug 15, 2021
Name: MARYANN P

State/Province:FL

Beautiful arrangement!
Shirley's Reply:
Date: Aug 16, 2021, 6:55 am

Thank you for your nice message. We appreciate your business and look forward to service you again in the near future. Be Blessed.
Date: Aug 13, 2021
Name: Monique P

State/Province:FL

The flowers were gorgeous, customer service excellence and delivered timely. I will definitely use Flowers by Shirley for all future floral needs. THANKS!!
Shirley's Reply:
Date: Aug 13, 2021, 8:33 am

It is such a blessing to open up my emails first thing in the morning and find such wonderful testimonies from nice people like you who took the time to tell us you appreciated what we do. Thank you so so much and we can't wait to hear from you again in the near future. Always be blessed!
Date: Aug 06, 2021
Name: Joseph H

State/Province:FL

Ordered the flowers to show up my anniversary on the 23th of july and they were delivered 3 or 4 days early but other then that my wife liked them
Date: Aug 03, 2021
Name: Tee B

State/Province:FL

Bouquet was beautiful. Delivery was wonderfully on time,even received a call from the deliverer to make sure i was home to receive it. Recipient was surprised and loved it. Im very impressed and would definitely recommend 10/10. Thank u!
Shirley's Reply:
Date: Aug 03, 2021, 10:49 am

Wow!! what a great way to start our day! Thank you for the great review and we are so pleased that you took the time to tell us of your experience with us. Hope to hear from you again soon. Be Blessed.
Date: Jul 31, 2021
Name: Luana N

State/Province:FL

Beautiful arrangements at great prices!
Shirley's Reply:
Date: Jul 31, 2021, 8:26 am

It was very nice of you to send a review and we are pleased that you were happy with our arrangement and pricing. We always strive to do our best . Thank you!! Be Blessed
Date: Jul 28, 2021
Name: Russell M

State/Province:FL

From customer service at time of placing the order through timely delivery and quay of the arrangement was top notch!!
Date: Jul 23, 2021
Name: Lorrie B

State/Province:FL

the arrangement looked very nice! Just what I ordered. Thank you so much.
Shirley's Reply:
Date: Jul 23, 2021, 11:51 am

Thank you so much for the review. It makes me so happy to know when someone is pleased with our work..We hope to hear from you again in the near future. Be Blessed
Date: Jul 20, 2021
Name: Christine G

State/Province:FL

Peace lily was gorgeous. Thank you for the lovely white container and shined leaves. Very happy.
Shirley's Reply:
Date: Jul 20, 2021, 10:16 am

Your beautiful review came just in time to uplift a very tired group of designers...we are so grateful you took the time to tell us we did something that was pleasing to the recipent. Be Blessed as you have blessed us.
Date: Jul 19, 2021
Name: Yolonda M

State/Province:FL

The arrangement was beautiful. The service was great.
Shirley's Reply:
Date: Jul 19, 2021, 5:53 pm

Thank you so much for your review. We are thrilled that you were please and hope to hear from you again soon. It is always our pleasure to serve nice people such as you. Be Blessed
Date: Jul 12, 2021
Name: Barry W

State/Province:FL

Specifically put in the special instructions " no lilies" but several lilies were in the arrangement
Shirley's Reply:
Date: Jul 12, 2021, 12:47 pm

I just now received your review about the arrg you ordered on the 28th of June and wanted to apologize that the no lily request was not seen...we try very hard to read all of the incoming web order requests but that one was just missed...I am so sorry. We hope you will give us another try. Be Blessed
Date: Jul 08, 2021
Name: Sue F

State/Province:FL

Beautiful bouquet of very fresh flowers and wonderful arrangement
Shirley's Reply:
Date: Jul 08, 2021, 9:20 am

I am very pleased that you liked your arrangment and appreciate the fact that you commented on how fresh it was. We appreciate your comments as we strive to be better each day. Be Blessed
Date: Jul 07, 2021
Name: Michele W

State/Province:NSW

Thank You for arranging the delivery of beautiful flowers at a difficult time. Much appreciated.
Shirley's Reply:
Date: Jul 07, 2021, 6:52 am

My greatest reward in this industry is knowing that I have maybe helped ease the pain of loss for a grieving family through our work. Thank you for taking the time to send your review. Be Blessed..God is in control.
Date: Jul 05, 2021
Name: Marie F

State/Province:FL

I don't live in your area I'm live in Ohio. I searched for a florist near my best friends house and found you. I was very pleased with your service and my friend was very happy with your arrangement. Your service was quick and easy and you have a nice selection of arrangements to pick from. I will be back to purchase more flowers for my friend from you again. Thank you
Date: Jun 25, 2021
Name: Gina R

State/Province:IL

Thank you! Great service!
Shirley's Reply:
Date: Jun 26, 2021, 10:25 am

It was very nice hearing from you and we will strive to always improve our service each day for nice customers such as you. Thank you again! Be Blessed
Date: Jun 23, 2021
Name: Jonas H

State/Province:ON

Easy and flawless business transaction. The experience is one I would venture again!!!!
Shirley's Reply:
Date: Jun 23, 2021, 4:03 pm

What a great review!! We are SO pleased that you were happy with your experience here and we look forward to hearing from you again in the near future. Be Blessed.
Date: Jun 21, 2021
Name: Jacqueline G

State/Province:NY

Two of the last three orders—the flowers did not survive more than a few days. I always buy the deluxe and for the price they should last longer than that.
S's Reply:
Date: Jun 21, 2021, 9:29 am

I am sorry that you were disappointed in your order..I wish you had called me...our flowers are always fresh but they are just like us they have to have fresh water and placed in a neutral place to receive the right temp. Please ALWAYS call me when there is an issue so that I can correct it right away. we stand by our work. Be Blessed
Date: Jun 19, 2021
Name: Vivian J

State/Province:FL

The flowers were beautiful. They arrived on time even though it was a late order. Thank you Shirley Flowers
Shirley's Reply:
Date: Jun 19, 2021, 12:01 pm

You certainly brightened my day!! Thank you for the nice review... we really do try hard to get everything delivered in reasonable times but sometimes funerals take over our day. Again, We do so appreciate your business
Date: Jun 19, 2021
Name: Nicole J

State/Province:DC

Wow! I ordered birthday flowers for my mom and she said they were the most beautiful flowers she's ever received!! The website was so easy to use and the notes about her favorite flowers and colors was followed. So happy I could place an order all the way from DC to surprise my mom! Thank you!
Shirley's Reply:
Date: Jun 19, 2021, 4:13 pm

Your review was such an uplifting for me after such a hard days work. We Are So pleased that we were able to make your mother happy and hope to hear from you again soon. Thanks again!! Be Blessed, Be Safe
Date: Jun 18, 2021
Name: Dr Roettges O

State/Province:FL

We recently receive a beautiful Plant from Flowers By Shirley. It is so healthy and full and looks so pretty sitting on our counter. Always receive the best from Shirley and her staff!!!
Shirley's Reply:
Date: Jun 19, 2021, 12:02 pm

What a pleasure it was to deliver the plant to your office and to hear that you are pleased with it. Thank you for taking the time to tell us about your experience with us. We hope to be able to serve you again in the near future. Be Blessed
Date: Jun 11, 2021
Name: Jennifer S

State/Province:FL

Beautiful floral bouquet! Very fragrant!
Shirley's Reply:
Date: Jun 13, 2021, 9:50 am

Sorry I am late in replying to your nice review. We really appreciate the comment and hope that we will always be able to make someone's day a little better during these difficult times. Be Blessed
Date: Jun 10, 2021
Name: Karen R

State/Province:FL

good job
Shirley's Reply:
Date: Jun 10, 2021, 11:30 am

THANK YOU, THANK YOU, THANK YOU!! We appreciate your comment. Be Blessed
Date: Jun 09, 2021
Name: Olga K

State/Province:BC

Fresh flowers, on time, fast response after an order placed. I am happy with my choice of the flower store.
Shirley's Reply:
Date: Jun 10, 2021, 6:21 am

We are so pleased that you are happy with our product as well as our service and look forward to helping you again in the near future.. Thank you for your kind review! Be Blessed!
Date: Jun 05, 2021
Name: H P

State/Province:FL

Fantastic customer service. They had to make several attempts to deliver since the receiving party wasn't available. They got them delivered the day I requested and I was told they were beautiful! I have used them for years and will continue to do so!
Shirley's Reply:
Date: Jun 06, 2021, 12:26 pm

What a joy to open up such a beautiful review!! We are always so pleased when someone like you takes the time to let us know we are appreciated and that we made you happy. Thank you again!! Be Blessed, Be safe
Date: Jun 04, 2021
Name: Edith O

State/Province:TN

My stepdaughter was thrilled. The flowers were truly lovely and made her birthday. Thank you!!
Shirley's Reply:
Date: Jun 04, 2021, 8:52 am

How nice of you to tell us about your stepdaughters flowers. It was our pleasure to help you and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: May 31, 2021
Name: Melissa Appel G

State/Province:FL

Absolutely beautiful!
Shirley's Reply:
Date: May 31, 2021, 1:15 pm

It was very nice of you to take the time out from this b Memorial day to send us the message about your flowers. We are so thankful for nice people like you and hope to serve you again in the near future. Be Blessed
Date: May 29, 2021
Name: James R

State/Province:FL

Nice, the arrangement was beautiful. Thanks
Shirley's Reply:
Date: May 29, 2021, 5:20 pm

Thank you Mr. Rudolph for the kind words. We appreciate the opportunity to deliver nice flowers for you and hope to hear from you again in the near future. Be Blessed
Date: May 29, 2021
Name: Katherine S

State/Province:VA

Could not be happier with the flowers we received for mother's day!! Will definitely be purchasing from them again and highly recommend to anyone looking for wonderful local flowers!
Shirley's Reply:
Date: May 30, 2021, 5:10 pm

Thank you so much for your nice review about mother's day flowers. We really appreciate your feedback and hope to be able to help you again in the near future. Be Blessed
Date: May 26, 2021
Name: Janet W

State/Province:TX

Lovely, fragrant, timely delivery
Shirley's Reply:
Date: May 26, 2021, 6:48 am

Thank you for taking the time to send the nice review. We really appreciate your business and hope to be able to help you again in the near future. Be Blessed, Be Safe
Date: May 24, 2021
Name: Patricia C

State/Province:GA

Awesome customer service and our mom was happy with her gift!
Shirley's Reply:
Date: May 24, 2021, 3:12 pm

i am thrilled that your mom was happy with her flowers and that my staff was kinds to you when you ordered. We appreciate your business and hope to help you again in the near future. Be Blessed
Date: May 21, 2021
Name: Sandra W

State/Province:CA

My mom absolutely loved the flowers I sent her for Mother’s Day, thank you!!
Date: May 17, 2021
Name: Scott M

State/Province:LA

I have ordered from Shirley's for several years now. Every year the flowers seem to be more beautiful than the previous year. The staff is very kind and they take pride in their work and it shows in every arrangement that I have ever ordered. My Ex- Wife always sends me pictures and is truly excited to receive the the beautiful assortment of flowers.
Shirley's Reply:
Date: May 18, 2021, 8:03 am

Scott, what an uplifting message I received from you this morning. It is such a joy to us for you to be pleased and to take the time out of your busy schedule to comment on our services..Thank you!! It's great customer like you who make my days brighter. Be Blessed
Date: May 15, 2021
Name: Carol S

State/Province:FL

beautiful arrangement, always fresh!
Shirley's Reply:
Date: May 16, 2021, 9:54 am

it is so nice of you to take the time to send us a review. I really appreciate your business and loyalty and hope to help you again in the near future....thank you again! Be Blessed,
Date: May 13, 2021
Name: lorri m

State/Province:FL

Flowers not as pictured, and did not last long at all
Shirley's Reply:
Date: May 13, 2021, 5:55 pm

I just now received you review and am very troubled about your message. Please call me so I can make this right for you. We do not send out bad flowers and I certainly want you to be happy. My phone number is 904-824-8163. Be Blessed, Shirley
Date: May 13, 2021
Name: Barbara C

State/Province:FL

Gorgeous flowers were delivered to me directly by Flowers by Shirley. Driver could not have been nicer and explained what each flower was and the proper care for each. Won't use any other service in St. Augustine. Flowers by Shirley rocks!!! Thanks for making my Mother's Day beautiful!!!
Shirley's Reply:
Date: May 13, 2021, 5:54 pm

What a wonderful review you sent. The tired crew and I really appreciate your input and we will continue to make all our customers happy. Thank you again!! Be Blessed
Date: May 11, 2021
Name: Marnie B

State/Province:FL

Another Magnetic arrangement was delivered to me for Mother’s Day. I really appreciate the care and quality that Flowers by Shirley constantly delivers..
Shirley's Reply:
Date: May 13, 2021, 6:06 pm

I was thrilled to read your review and apologize for the delay in replying. I am delighted that you were pleased and took the time to send the review. Hope to hear from you again soon! Be Blessed
Date: May 11, 2021
Name: Lynne N

State/Province:FL

The Flowers were Beautiful,I asked to please deliver by noon because my wife would be off work and of course they arrived at 1.57 pm and she was off work.and we live in Palm Coast .
Shirley's Reply:
Date: May 13, 2021, 6:04 pm

Please accept our apologies for the time of delivery..on a holiday week it is impossible to guarantee a time but we really do try. I am so happy you were still pleased with them. Be Blessed
Date: May 11, 2021
Name: Pietrzyk L

State/Province:FL

We are in Florida on vacation and are very impressed by not only the fresh flowers but the wonderful snack basket. You city is lucky to have such a great florist.
s's Reply:
Date: May 13, 2021, 6:02 pm

On vacation and still took the time to send a message...wow!!! Thank you so much and as always it was our pleasure to deliver to you....hope you had a great stay in our beautiful city. Be Blessed and be safe going home.
Date: May 11, 2021
Name: Sara T

State/Province:FL

Flowers are beautiful!!! I wasn’t home when they were delivered and I was contacted to make sure they didn’t sit too long outside.
Shirley's Reply:
Date: May 13, 2021, 6:00 pm

My apologies for the delay in replying to your review...it has been very busy and I am just now catching up on all the reviews. Thank you so much for your nice comment and we look forward to helping you again in the near future. Be Blessed
Date: May 11, 2021
Name: VICTORIA Z

State/Province:FL

Beautiful arrangement
Shirley's Reply:
Date: May 13, 2021, 5:58 pm

It is good to know when someone takes the time to comment on our work. We Are so happy you were pleased and hope to serve you again in the near future. Be Blessed, Shirley
Date: May 11, 2021
Name: Kathleen S

State/Province:FL

Just two fully opened roses for a premium level arrangement, very little color and didn’t last long.
Shirley's Reply:
Date: May 13, 2021, 5:57 pm

I am distressed about your comments and if you will please give me a call I would like to fix the problem. Tell me who they went to so I can make this right for both of you. 904-824-8163 Be Blessed, Shirley
Date: May 10, 2021
Name: Lillian W

State/Province:FL

Very pleased with my Daisy arrangement.
S's Reply:
Date: May 10, 2021, 2:45 pm

I'm so glad you liked your daisy arrangement...they are my favorite flower also...Thank you for taking the time to send the review. Be Blessed, Shirley
Date: May 10, 2021
Name: Nancy H

State/Province:FL

Gorgeous, as usual!
Date: May 10, 2021
Name: Barbara M

State/Province:FL

My Mothers Day flowers are beautiful. Be cause of a mix up they missed order but went out of way to deliver on Sunday. They called my daughter to apologize and let her know the flowers would be delivered. Great service! I sue them when I need flowers for myself or others,
Shirley's Reply:
Date: May 10, 2021, 2:44 pm

Thank you so much for your review. We were truly sorry about the mixup and so glad we were able to fix it in time. Your satisfaction means everything to us. Be Blessed, Shirley
Date: May 09, 2021
Name: Jamie M

State/Province:FL

I ordered flowers online Friday night for Mother’s Day on Sunday. They are closed Sunday so Monday was supposed to be the delivery day, but they delivered the flowers to my Mom the next day on Saturday! Great service! The arrangement was stunning and Mom loved it. I would definitely order from Shirley’s again.
Shirley's Reply:
Date: May 09, 2021, 8:44 am

What a wonderful way to start my day with you very special email review!! We were trying to get everyone on Saturday so she wouldn't have to wait until monday so we are thrilled to accomplish that. Be Blessed!
Date: May 07, 2021
Name: Robin P

State/Province:FL

The flowers were not fresh when they arrived and despite my giving them a fresh cut have not survived well
Shirley's Reply:
Date: May 09, 2021, 8:51 am

I am so sad that you were not pleased with your order. If you will let me know who they went to so I can replace them I will be more than happy to do so, we will always stand by our work and reputation. Be Blessed and call me at 904-824-8163 so I can take care of you. Be Blessed, Shirley
Robin Pendleton's Reply:
Date: May 09, 2021, 8:53 am

Hello, Thank you for your offer, but I am leaving on Tuesday and will not be back in Florida until late October. Robin
Date: May 07, 2021
Name: Jessie P

State/Province:FL

Beautiful flowers and fast delivery!
Shirley's Reply:
Date: May 09, 2021, 8:49 am

I apologize for the delay in not seeing your email sooner but wanted to say how nice it was of you to make the comment. We appreciate your message so much and hope to be able to serve you again in the near future. Be Blessed
Date: May 06, 2021
Name: Leslie M

State/Province:FL

You guys scored again! Absolutely stunning arrangement!
Shirley's Reply:
Date: May 06, 2021, 11:30 am

Thank you again for the wonderful review...since we are so tired it really gives us a boost that we desperately need. Be Blessed
Date: May 06, 2021
Name: Michelle S

State/Province:FL

Gerber daisy’s only lasted a day. The second day the roses were full blown. Not a good value for the money.
Date: May 04, 2021
Name: Veronica S

State/Province:FL

Beautiful and fresh.
Shirley's Reply:
Date: May 04, 2021, 5:29 pm

It was wonderful to read your review after having such a hard day with the work load...We really do appreciate your comments and hope to serve you again in the near future. Be Blessed Shirley
Date: May 02, 2021
Name: dionne b

State/Province:FL

Flowers beautiful very satisfy
Shirley's Reply:
Date: May 03, 2021, 6:53 am

Thank you so much for your nice review...we are so happy that you were pleased with our work. We hope to hear from you again in the near future. Be Blessed
Date: May 02, 2021
Name: Bob and Genie H

State/Province:FL

Beautiful and timely delivered! Thank you!
Shirley's Reply:
Date: May 03, 2021, 6:52 am

Such a pleasant way to start my Monday by receiving your nice review. We appreciate your business very much and hope to hear from you again in the near future. Be Blessed
Date: Apr 24, 2021
Name: Gail S

State/Province:FL

My flowers were so fresh and designed beautifully
Shirley's Reply:
Date: Apr 24, 2021, 11:45 am

You were so kind to send the nice review and I just wanted to let you know how pleased we are to meet your expectations. Thank you again and again. Be Blessed, Be Safe
Date: Apr 22, 2021
Name: Glenn B

State/Province:FL

One balloon was half inflated, and bouquet looked like basic not premium as ordered. Will not buy again here.
Shirley's Reply:
Date: Apr 23, 2021, 6:43 am

Mr. Glenn, I cannot seem to find your order because I don't know how your ordered it...If you will please send me an email with your name and the recip. name I will be more than happy to help you. We never are satisified with an unhappy customer. Be Blessed
Date: Apr 20, 2021
Name: Phil M

State/Province:OR

Order was delivered on time and the bouquet was fresh and nicely arranged.
Shirley's Reply:
Date: Apr 20, 2021, 3:43 pm

I am so pleased that you were happy with your delivery. We look forward to hearing from you again in the near future. Be Blessed, Be Safe
Date: Apr 14, 2021
Name: Lynne T

State/Province:NH

Always a beautiful arrangement!
Shirley's Reply:
Date: Apr 17, 2021, 4:23 pm

Please forgive me for not responding to your nice review sooner..it has been a very busy three days but can't tell you how much we appreciate your business and hope to always please you. Be Blessed, Be Safe
Date: Apr 14, 2021
Name: Patricia M

State/Province:FL

Beautiful arrangement delivered in very timely manner
Shirley's Reply:
Date: Apr 17, 2021, 4:22 pm

Sorry I am so late in responding to your review. It has been a very busy three days but I just want you to know how much I appreciate the kind words...Thank you so very much!! Be Blessed, Be safe
Date: Apr 14, 2021
Name: Keisha P

State/Province:GA

Beautiful arrangement that looked better in person than on the screen.
Shirley's Reply:
Date: Apr 14, 2021, 9:41 am

Thank you for taking the time to compare the real arrg with the on line picture and letting us know you were pleased. We appreciate your continued support. Be Blessed, Be Safe
Date: Apr 13, 2021
Name: Janet B

State/Province:FL

Absolutely beautiful arrangement!
Shirley's Reply:
Date: Apr 13, 2021, 1:45 pm

It was wonderful to read your review...we really do appreciate the opportunity to make someone happy each and every day....you just made mine!! Be Blessed, Be Safe
Date: Apr 13, 2021
Name: Jeffrey S

State/Province:GA

I chose your shop from an internet search and had them delivered to a friend. She was very pleased with the arrangement. I ordered based on the website photo which is accurate to what was delivered. I am very happy with your shop, will recommend and use you for future needs. Thank you.
Date: Apr 10, 2021
Name: Carol P

State/Province:FL

Lovely flowers and very promptly delivered!
Shirley's Reply:
Date: Apr 10, 2021, 4:16 pm

Thank you so much for your nice comments. It is always a pleasure to serve nice people like you. Be Blessed
Date: Apr 09, 2021
Name: Katie K

State/Province:FL

Beautiful arrangement and delivered early!!
Shirley's Reply:
Date: Apr 09, 2021, 1:01 pm

What a wonderful surprise to open my email and find your message...it really meant a lot to me and hope you will continue to use us. Be Blessed, Be Safe
Date: Apr 04, 2021
Name: Leslie M

State/Province:FL

Absolutely gorgeous arrangements consistently.
Shirley's Reply:
Date: Apr 05, 2021, 11:59 am

Thank you for such a nice review and commenting on our "consistency" it really means a lot when customers such as you take the time to place the review. Be Blessed, Be safe
Date: Apr 03, 2021
Name: Tanya D

State/Province:NC

Beautiful arrangement sent to my aunt. I ordered in the morning and she had it by noon! Will definitely order from here again!
Shirley's Reply:
Date: Apr 05, 2021, 12:02 pm

A review such as yours coming from my home state of N.C. meant so much.it is always great to hear comments from someone far away...again, Thank You!! Be Blessed, Be Safe
Date: Apr 03, 2021
Name: Silvia H

State/Province:FL

Always happy and satisfied with the flower arrangements from your shop
Shirley's Reply:
Date: Apr 05, 2021, 12:01 pm

My apologies for not responding to your email sooner. We were very busy on Saturday and closed on Sunday but your review meant so much and we are always so grateful when our customers respond with the review. Be Blessed, Be Safe
Date: Apr 02, 2021
Name: Kim S

State/Province:FL

Thank you! My daughter loves her orchid!
Date: Mar 30, 2021
Name: Lauren R

State/Province:FL

The roses were beautiful
Date: Mar 29, 2021
Name: Harriet G

State/Province:MS

Very pleasant people and easy you use online. Flowers were as pictured and reasonably priced. I will use them again in the future.
Shirley's Reply:
Date: Mar 29, 2021, 4:26 pm

It is always a pleasure to get a good review from a first time user. We appreciate your business and look forward to serving you again in the near future. Be Blessed, Be Safe
Date: Mar 27, 2021
Name: Jodi A

State/Province:FL

I truly think they are the most beautiful flowers i've seen in so long! So full & beautiful.
Shirley's Reply:
Date: Mar 27, 2021, 3:46 pm

Your review was such a nice way to end my week of work. We are thrilled that you are happy with the arrangement. It is always a pleasure to serve nice people like you! Be Blessed, Be Safe
Date: Mar 24, 2021
Name: Dr L

State/Province:FL

beautiful flowers - delivered as requested and in time!!
Shirley's Reply:
Date: Mar 24, 2021, 7:13 am

i love opening my email in the mornings to find such a nice review. It sure helps my day get started in the right direction!! Thank you so much for taking the time to send it..we are so grateful for your business. Be Blessed, Be Safe
Date: Mar 22, 2021
Name: Ben B

State/Province:FL

a note from both families saying plants were very much appreciated
Shirley's Reply:
Date: Mar 22, 2021, 9:14 am

Thank you for taking the time to tell us the grieving families were pleased with their plants. We appreciate your business and hope to hear from you again in the near future...for happier times. Be Blessed, Be Safe
Date: Mar 21, 2021
Name: Patti S

State/Province:FL

Flowers do not look fresh.
Date: Mar 20, 2021
Name: Marla M

State/Province:FL

I have never seen more beautiful flower arrangements. I wish I could leave a 10 star review. Thank you Shirley and your staff for the beautiful arrangements. God Bless!
Shirley's Reply:
Date: Mar 20, 2021, 3:41 pm

Ms. Marla, You are so welcome...and thank you!! for the great review. We hope to be able to serve you again in the near future. God Bless you too!! Be Safe
Date: Mar 20, 2021
Name: Lauren L

State/Province:FL

The arrangement was very unusual which I loved with the addition of the small ornamental cabbages, very spring like. They are still fresh and beautiful today. Very very pleased with my arrangement thanks for the good work.
Shirley's Reply:
Date: Mar 20, 2021, 3:39 pm

Thank you for the beautiful testimony for your flower arrangement. We really do appreciate your business and the comment you sent. These reviews make our days much easier to handle. Be Blessed, Be Safe
Date: Mar 20, 2021
Name: Peggy V

State/Province:OK

Dependable, fast and efficient. Love the arrangements they send too. Highly recommend
Shirley's Reply:
Date: Mar 22, 2021, 9:18 am

Your nice review came just behind one not so kind so you were a real blessing to hear from. Thank you for your continued business and we hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Mar 18, 2021
Name: Cory V

State/Province:FL

So beautiful. Perfectly resembles the advertised photos!
Shirley's Reply:
Date: Mar 20, 2021, 6:51 am

I know you sent this on the 18th but I didn't have a chance to respond....what a beautiful way to start my morning...we appreciate your comments and hope we will always be able to please you and look forward to hearing from you again. Be Blessed, Be Safe
Date: Mar 17, 2021
Name: Sandie N

State/Province:FL

Beautiful arrangement thank you
Shirley's Reply:
Date: Mar 17, 2021, 11:05 am

Thank you for your nice review. We appreciate knowing you were pleased and hope to help you again in the near future. Be Blessed, Be Safe
Date: Mar 17, 2021
Name: Janice B

State/Province:FL

Arrangement was beautiful with a variety of flowers & colors. However quality of flowers was very poor. All three roses drooped by the next morning with some of other flowers not far behind. Basically it was only enjoyable for the day it arrived. That was very disappointing!
Shirley's Reply:
Date: Mar 17, 2021, 11:02 am

I have your email but until I know who the flowers went to I cannot fix the problem... please give me a name so I can locate the order and help you. Thank you so much for making me aware there was an issue. Be Blessed, Be Safe a problem
Shirley's Reply:
Date: Mar 17, 2021, 12:55 pm

Thank you Mrs. Bolden, we will surely take care of this tomorrow. It is always appreciated when you tell us if you are unhappy with our work so that we can correct it. Blessings.
Date: Mar 14, 2021
Name: Dana B

State/Province:FL

Beautiful arrangement!
Shirley's Reply:
Date: Mar 15, 2021, 1:11 pm

it was so nice of you to send the review....we really appreciate knowing when we have made someone happy with their flowers and we hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Mar 11, 2021
Name: Kiki W

State/Province:FL

Beautiful! Would have been better to have all sides with flowers rather than like a funeral arrangement.
Shirley's Reply:
Date: Mar 13, 2021, 7:51 am

Thank you for your review concerning your arrangement. The picture shown for this item was front facing..it did not go all the way around but I will instruct the designers to always make themall around regardless. We appreciate your input and will certainly strive to make them round even when they are not. Be Blessed and we hope to hear from you again soon.
Date: Mar 11, 2021
Name: Lee N

State/Province:FL

Beautiful and fresh arrangement -- thank you
Shirley's Reply:
Date: Mar 11, 2021, 12:04 pm

You are so welcome!!!! Thank you for the nice review and we always appreciate hearing from our customers on any issue. We hope to be able to help you again in the near fututure. Be Blessed, Be Safe
Date: Mar 09, 2021
Name: Heide P

State/Province:FL

Flowers delivered on Friday PM. Order was for Saturday AM. Delivery person not wearing face mask. Flowers beautiful....
Shirley's Reply:
Date: Mar 09, 2021, 9:51 am

Mr. Potosky, thank you for bringing it to my attention that the flowers were to be delivered Saturday and not Friday...that was clearly my error...I greatly apologize but am thrilled that the flowers were to your liking.. I will watch more closely. Be blessed
Date: Mar 02, 2021
Name: Janelly C

State/Province:FL

Extremely professional and incredible designers
Shirley's Reply:
Date: Mar 02, 2021, 8:51 am

Thank you so much for your nice review...it is always a pleasure to know we have successfully completed your order. Be Blessed, Be Safe
Date: Mar 02, 2021
Name: Amy D

State/Province:SC

I purchased these for my mother's birthday. They were very beautiful and she loved them.
Shirley's Reply:
Date: Mar 02, 2021, 4:14 pm

Amy I am thrilled that your mother loved her flowers for her birthday. We appreciate your business and hope to hear from again in the near future. Be Blessed, Be Safe
Date: Mar 02, 2021
Name: Bryan L

State/Province:NJ

I chose this item because it said the "glads" were orange. My wife loves orange. What arrived was pink, definitely not orange. They were nice, but not what I ordered.
S's Reply:
Date: Mar 02, 2021, 4:12 pm

I am so sorry that there were no orange glads when you ordered and it is clear my staff dropped the ball in not contacting you. I am sending an all orange arrangement to Mrs. Lewis tomorrow in hopes of a better relationship with us.. Be Blessed, Be Safe
Date: Mar 01, 2021
Name: Stephanie N

State/Province:OH

Beautiful bouquet delivered ahead of schedule which was awesome!
S's Reply:
Date: Mar 01, 2021, 7:27 am

What a wonderful way to open up my email this morning and find your review!! It is nice people like you who help get our day going in a good direction....Thank you for your nice review. Be Blessed, Be Safe
Date: Mar 01, 2021
Name: Janelly C

State/Province:FL

I emailed you complaining and got NO response. You sent my flowers from the wrong name and started so much drama between me and my partner. Disappointed is an understatement please contact me immediately trying to get this right.
Shirley's Reply:
Date: Mar 01, 2021, 2:27 pm

I was very sad to receive your one star review and after searching the order I see that your name was listed incorrectly by an employee. I am going to send Mindy a bud vase tomorrow and explain to her..Again, my sincere apologies. Be Blessed, Be Safe
Date: Feb 27, 2021
Name: Samuel C

State/Province:FL

Flowers were delivered on time and were very nice and fresh. I would order flowers from Flowers By Shirley again and highly recommend them.
Shirley's Reply:
Date: Feb 27, 2021, 4:47 pm

It is great to receive your review and look forward to serving you again in the near future...Thank you so much!! Be Blessed, Be Safe
Date: Feb 27, 2021
Name: Daniel H

State/Province:FL

Perfect for V Day
Shirley's Reply:
Date: Feb 27, 2021, 4:45 pm

We are so pleased that you wrote to say you were happy with your order. It is always good to know we are doing what you have requested. Be Blessed, Be Safe
Date: Feb 27, 2021
Name: Mary H

State/Province:FL

Fabulous! Gorgeous arrangements bringing such joy!
Date: Feb 27, 2021
Name: Rubin i

State/Province:MI

Good
S's Reply:
Date: Feb 27, 2021, 4:44 pm

Thank you for your nice review...it is always a joy to hear from our customers. Be Blessed, Be Safe
Date: Feb 27, 2021
Name: William H

State/Province:FL

Beaautiful presentation, timely delivery, good value
Shirley's Reply:
Date: Feb 27, 2021, 4:43 pm

We were excited to receive your review. What a pleasure it is to have done our job as it should be done and have you tell us. Be Blessed, Be Safe
Date: Feb 26, 2021
Name: David N

State/Province:FL

Definitely not the same flowers I ordered . Had them selfie Valentines Day so I am sure they were busy , my wife stated the delivery person brought in the first flowers without a name and she knew from orders she has received that those were her flowers , delivery driver went out and brought different ones in without the Balloon which I paid for.
Shirley's Reply:
Date: Feb 27, 2021, 4:55 pm

I am so saddened to receive your review showing you were displeased with our service..I will refund the money for the balloon with sincere apologies and hope to hear from you again. Be Blessed, Be Safe
Date: Feb 26, 2021
Name: Cheri Y

State/Province:CO

Online ordering was so easy for me, which was very much appreciated since I ordered flowers at the last minute! Next day delivery was appreciated and the arrangement was gorgeous. Ordered the "designer's choice" and so glad I left the choice up to the professionals. Thanks so much for making my sister's birthday so special.
S's Reply:
Date: Feb 27, 2021, 4:49 pm

Ms. Young, thank you for your kind review. I appreciate knowing when we have succeeded in making someone's day so special. Be Blessed, Be Safe
Date: Feb 25, 2021
Name: George C

State/Province:FL

Flowers were beautiful and delivered on the day they were promised. I also ordered/paid for a balloon that was not delivered - this is the second time this has happened.
Shirley's Reply:
Date: Feb 27, 2021, 5:00 pm

I am so happy you were pleased with the flowers but sad about the missing balloon...I apologize and will surely give you credit for the balloon...again, thank you for letting me know. Be Blessed, Be Safe
Date: Feb 24, 2021
Name: Jennifer S

State/Province:MA

Flowers were gorgeous! They made my moms day perfect.
Shirley's Reply:
Date: Feb 24, 2021, 9:35 am

Jennifer, thank you for your nice review. It is always a joy when we can make someones day better! We appreciate your continued business and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Feb 24, 2021
Name: Ali T

State/Province:FL

Flowers did not look like the picture on the website. The arrangement was messy and thin. Disappointed, especially because we paid so much.
Shirley's Reply:
Date: Feb 24, 2021, 9:13 am

With much sadness I received your review and searched for the order you sent. The amount of money you spent on the flowers themselves was 55.00 and there were sales tax and a 15.00 del tothe requested add. It was made to full value but again, I am so sorry you were not happy and hope you will give us another chance. Be Blessed, Be Safe
Date: Feb 23, 2021
Name: William J R

State/Province:FL

Always great quality and beautifully crafted whether sending or receiving...
Date: Feb 23, 2021
Name: Jessica F

State/Province:FL

the flowers were beautiful! exactly like the photo
Shirley's Reply:
Date: Feb 23, 2021, 12:57 pm

Thank you Jessica for the kind review. We appreciate your feedback and hope to serve you again in the near future. Be Blessed, Be Safe
Date: Feb 23, 2021
Name: Ali T

State/Province:FL

We order an arrangement for our coworker who is currently recovering from surgery. The arrangement does not look like the website picture at all. Overall, it looks messy and uneven. Definitely not worth the cost.
Shirley's Reply:
Date: Feb 24, 2021, 9:33 am

Ali, I replied to your first review and will say that the picture itsself is a rather messy look and the designer made exactly as the picture for the 55.00 given for the arrg. Blessings,
Date: Feb 21, 2021
Name: Maria A

State/Province:FL

My daughter is visiting San Agustine, celebrating her birthday and I wanted to send her a flower arrangement online. She was very pleased and liked the arrangement very much. Thanks a lot
Shirley's Reply:
Date: Feb 24, 2021, 9:36 am

Maria, we are so pleased that your daughter liked her flowers. We hope when she is visiting here again that she will come into the shop and say hello. Thank you again for the nice review. Be Blessed, Be Safe
Date: Feb 20, 2021
Name: William H

State/Province:FL

Great friendly service
Shirley's Reply:
Date: Feb 24, 2021, 9:38 am

Mr. "H" thank you for your comments concerning our service. We are always happy to hear that we made your ordering easier and pleasant. Have a great day! Be Blessed, Be Safe
Date: Feb 18, 2021
Name: Kim L

State/Province:UT

I assumed the flowers would look like the photo on your website. The actual flowers looked blah & very dated. Not cheerful, bright, happy colors.
S's Reply:
Date: Feb 18, 2021, 8:33 am

You did not state who the flowers went to so I cannot look up the order but if it was a designer choice item we would not have had a picture. I am very sorry that you were displeased, we always strive to make everyone happy and we send our sincere apologies. Be Blessed, Be Safe
Date: Feb 18, 2021
Name: Tom and Tim K

State/Province:FL

Nice
Shirley's Reply:
Date: Feb 18, 2021, 6:48 pm

It was so kind of you to place the review..I liked the "short and sweet" version!. We appreciate your business and hope to hear from you again soon. Be Blessed, Be Safe
Date: Feb 17, 2021
Name: James H

State/Province:NC

had a change after my order was submitted. They made the change and followed up so I knew it was addressed. Excellent service!
Shirley's Reply:
Date: Feb 18, 2021, 8:49 am

Thank you for your nice review...we always appreciate hearing from each of our customers and are so thrilled that you were pleased. Be Blessed, Be Safe
Date: Feb 16, 2021
Name: Odette G

State/Province:FL

Lovely!! Thank you!
Shirley's Reply:
Date: Feb 16, 2021, 7:16 am

Thank you for your kind review. It was a pleasure to deliver to you and we hope to hear from you again in the near future. Be Blessed, Be happy and be safe
Date: Feb 16, 2021
Name: Marilyn T

State/Province:FL

Flowers looked fresh and well arranged. Delivery person was courteous and friendly. Very satisfied.
Shirley's Reply:
Date: Feb 16, 2021, 9:48 am

We are not only thrilled that you liked your arrangement but that that you took the time to comment on the delivery driver. Thank you so much!! Be Blessed, Be Safe
Date: Feb 16, 2021
Name: David and Erika B

State/Province:FL

Beautiful plant
Date: Feb 16, 2021
Name: Kathy D

State/Province:FL

The roses were beautiful!
Shirley's Reply:
Date: Feb 16, 2021, 9:46 am

I am so happy your were pleased with your roses. We appreciate you as a customer more than you know. Thank you again! Be Blessed, Be Safe
Date: Feb 16, 2021
Name: Amy B

State/Province:FL

Love Flowers by Shirley!! Great arrangements at a great price!!!
Shirley's Reply:
Date: Feb 18, 2021, 8:50 am

I am thrilled that you were pleased with your flowers. We always appreciate hearing from each of our customers and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Feb 15, 2021
Name: Sue M

State/Province:FL

Always a beautiful arrangement! Thank you!
Shirley's Reply:
Date: Feb 15, 2021, 6:25 am

I just arrived at work and your review was the first thing I saw.. thanks for starting my week in a very positive way!! We appreciate you and hope to hear from you again soon. Be Blessed, Be Safe!
Date: Feb 15, 2021
Name: Patty A

State/Province:FL

Budding irises never bloomed. Roses drooped in 48 hours Lilies are poisonous to cat so I had to remove.
Shirley's Reply:
Date: Feb 15, 2021, 12:48 pm

I am sad to see your review and wonder why you failed to call us. We cannot fix a problem if we don't know about it. Please call and tell us when you received the arrg so we can check into it and help you with the issue. Also, there is no way we would know you had a cat or there were allergies to the lilies.
Date: Feb 15, 2021
Name: Karen Neff H

State/Province:FL

gorgeous bouquet
Shirley's Reply:
Date: Feb 15, 2021, 12:44 pm

I am so pleased that you liked your arrangement. we hope to be able to help you again in the near future. Be Blessed, Be Safe
Date: Feb 14, 2021
Name: Mary B

State/Province:FL

Excellent flowers that are high quality and always delivered promptly. Thank you!
Date: Feb 14, 2021
Name: Jerrye Q

State/Province:FL

The flowers were beautiful. I love this arrangement and what makes it special is their longevity. Thank you for your professionalism and courtesy.
Shirley's Reply:
Date: Feb 14, 2021, 1:54 pm

Your kind review just helped cheer all of us up after a grueling holiday week. It is nice people like you who make it all worth while. Thank you so much! Be Blessed, Be Safe and Happy Valentine's day to you and yours
Date: Feb 09, 2021
Name: Jerry B

State/Province:FL

I wouldn’t even think of ordering flowers from anyone else. These were for my wife’s 90th birthday and they were perfect!
Shirley's Reply:
Date: Feb 09, 2021, 10:42 am

Thank you for the wonderful review....you just gave me a good "jump start" for my heave work week...we really appreciate you and your nice comments. Be Blessed, Be Safe
Date: Feb 08, 2021
Name: Hannah F

State/Province:FL

I received a beautiful flower arrangement to aid in my surgery recovery and they were a beautiful light throughout my week.
Shirley's Reply:
Date: Feb 08, 2021, 1:48 pm

Ms. Hannah, I pray you are fully recovered from your surgery and just want to say thank you for such a sweet review. We always appreciate nice people like you. Be Blessed, Be Safe and please get well soon!!
Date: Feb 06, 2021
Name: Gail W

State/Province:FL

I received two beautiful bouquets from my two sons for my birthday.
Shirley's Reply:
Date: Feb 06, 2021, 11:43 am

Thank you for taking the time to tell us you liked your arrangements. We always appreciate knowing and hope to hear from your sons again in the near future. Be Blessed, Be Safe
Date: Feb 04, 2021
Name: ND C

State/Province:FL

My first time I was little nervous about the service, their look of the order and the quality of the product. Super great and I have a new place for gift. Recommendation update with more options and pictures of your business.
Shirley's Reply:
Date: Feb 04, 2021, 2:35 pm

I am so happy that we were able to put your mind at ease about our store. We try very hard every day to make each customer feel as though they are the only customer we have. We will surely do the same for you. Thank you! Be Blessed, Be Safe
Date: Jan 31, 2021
Name: Alaine D

State/Province:FL

Flowers were as beautiful as they were in the picture and delivered to my aunt on time.
Shirley's Reply:
Date: Feb 01, 2021, 5:39 pm

Thank you so much for your nice review. We are so pleased that we made you and your aunt happy and we hope to hear from again in the near future. Be Blessed, Be Safe, Happy Valentine's day.
Date: Jan 29, 2021
Name: Maggie B

State/Province:FL

I always order flowers from Shirley because I can always rely on them to be beautiful and delivered on time. Thank you
Shirley's Reply:
Date: Jan 29, 2021, 4:25 pm

It was so nice of you to send such a sweet review. We appreciate your business more than you will ever know! Thank you again!! Be Blessed, Be Safe
Date: Jan 29, 2021
Name: Denise J

State/Province:NJ

We put our order in and 3 mins later Shirley’s called to make sure we had correct address. They took care of our special order with care. They really wamted to make sure that our flowers were perfect for our friend. I would recommend them to anyone. The flowers delivered were even more beautiful than the picture. Thank you Shirleys!
S's Reply:
Date: Feb 01, 2021, 5:41 pm

I am so very sorry for the delay in responding to your beautiful review, and extremely pleased that you were happy with our effort to make sure everything was right. Be Blessed, Be Safe and Happy Valentine's day.
Date: Jan 26, 2021
Name: Shirley K

State/Province:FL

I received a delivery of beautiful flowers on my birthday. These were the prettiest flowers I have gotten in quite awhile. My son found Flowers by Shirley online and used them for the 1st time. I sent him photos and we agreed they were the nicest. Thank you
Shirley's Reply:
Date: Jan 26, 2021, 3:54 pm

what a nice review!! It is customers such as you that make our days more enjoyable...Thank you so much and we hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Jan 13, 2021
Name: Carol C

State/Province:FL

Excellent service + Product. Fantastic!
Shirley's Reply:
Date: Jan 15, 2021, 7:46 am

What a wonderful way to open up morning emails...your review just lifted my spirits so high. Thank you for taking the time to write and it is always a pleasure to serve you. Looking forward to helping you again soon. Be Blessed, Be Safe.
Date: Jan 12, 2021
Name: Rose G

State/Province:TX

I've ordered 2 times from Shirley's and both times had great bouquets. The first was a pre arranged one you can order online. It was just like the picture. The next was during covid-19 and was a designer's pick under a certain amount (for to limited supplies during covid). This one was beautiful and they incorporate notes you include about types of colors/flowers you'd like. They delivered both times, again during covid-19. The delivery was contactless. Great staff, great service. I will definitely use Shirley's for orders in St. Augustine in the future.
Shirley's Reply:
Date: Jan 12, 2021, 10:30 am

Your review was a wonderful way to begin my busy day!! We are thrilled that you were happy with our service and product and we look forward to helping you again in the near future. Thank you! Be Blessed and Be Safe
Date: Jan 12, 2021
Name: Terrance C

State/Province:FL

I called before placing the order, to make sure that they could be delivered to our room in the morning. I was assured that this was possible. Didn't get the flowers until 3 o'clock, And they were delivered to the front desk. We were on vacation for my wife's birthday. By waiting so long, and having to walk to the front desk, the surprise was ruined. However the flowers were beautifully arranged!! The staff while not knowledgeable, were very friendly!
Shirley's Reply:
Date: Jan 12, 2021, 2:54 pm

I am sorry you were not happy with your time of del. but I do not see a requested time on the order. When we got to the hotel you were not in your room so that left no choice but to take it to the office. While I have been in this business for 47 years I do not understand your saying my staff was not knowledgeable I assure you they are quite capable. Be Blessed, Be Safe
Date: Jan 07, 2021
Name: Melissa P

State/Province:TX

Beautiful florist designed arrangement that lasted for over a week. It was less expensive than an arrangement I sent to another family member in another city but it was twice as beautiful. Very good job!
Shirley's Reply:
Date: Jan 07, 2021, 6:16 pm

Thank you for your very kind remarks. We appreciate the opportunity to meet your floral needs. We hope that we can be of service to you again in the near future. Be Blessed, Be Safe and Happy New Year!
Date: Jan 06, 2021
Name: gregory c

State/Province:NJ

The arrangement was stunning.
Shirley's Reply:
Date: Jan 07, 2021, 6:21 pm

It's nice people like you who make coming to my job every day for 47 years easier because of your nice remark. We are so thankful for your business. Be Blessed, Be Safe and Happy New Year!!
Date: Jan 06, 2021
Name: Nancy B

State/Province:ON

Received phone call that you couldn’t do my arrangement but substituted a beautiful dish garden with my permission. Gook work!
Shirley's Reply:
Date: Jan 07, 2021, 6:20 pm

It was so kind of you to send your review. Covid has certainly taken its toll on flower supply but we are pleased that you liked the dish garden. Thank you for understanding. Be Blessed, Be Safe and Happy New Year!
Date: Jan 06, 2021
Name: Patricia B

State/Province:SC

The arrangement was beautiful however the card I filled out was not there. My mother was unsure who sent the flowers.
Shirley's Reply:
Date: Jan 07, 2021, 6:19 pm

My sincere apologies about your card but when the arrangement left here the card was attached. If you will tell me her name I will be more than happy to send her a new card. Thank you for letting me know and I assure you we will be more diligent. Be Blessed, Be Safe and Happy New Year!
Date: Jan 04, 2021
Name: John H

State/Province:FL

As always, the arrangement was fresh, fragrant and perfect for the occasion.
Date: Jan 04, 2021
Name: Denise M

State/Province:FL

Arrangement was what I thought I was ordering. Sometimes ordering online can be tricky when you live out of the area. Very satisfied with service and product. Thank you and I will definitely order from you again.
S's Reply:
Date: Jan 05, 2021, 7:01 am

Ms Denise, thank you for your kind remarks. We are always so pleased when we hear from nice people like you. We appreciate your business and continued support. Be Blessed, Be Safe and a Happy New Year.
Date: Jan 02, 2021
Name: Grace and John W

State/Province:FL

Most of our family are in the UK and they use Flowers by Shirley. The flowers we receive are always gorgeous and last a long time!!
Shirley's Reply:
Date: Jan 02, 2021, 2:29 pm

What a kind review!! We appreciate your business and look forward to helping you again in 2021. Be Blessed, Be Safe...and thanks again for the review!
Date: Jan 01, 2021
Name: CJ J

State/Province:FL

I recently received two floral arrangements from Shirley. They were beautiful and so much nicer than flowers i have gotten from other places. Thank you for the wonderful job!
Shirley's Reply:
Date: Jan 01, 2021, 12:15 pm

Getting your nice review was a great way to start the new year!! Thank you so much and we hope to serve you again in the near future. Be Blessed, Be Safe and Happy Happy New Year to you!
Date: Dec 30, 2020
Name: Heather W

State/Province:CA

I have used this shop for years and have always been happy. This last time was very different. I paid $150 for a deluxe Christmas bouquet for my parents, and their cat was literally bigger than the bouquet. I questioned it several times, I sent emails, I called the shop, and I was ignored. Shirley herself asked me to text her a picture of the bouquet, and it took her several days to respond. Unacceptable.
Shirley's Reply:
Date: Dec 30, 2020, 5:47 pm

If you will please call me on Saturday I will gladly bring you another arrangement for value of the first one. I apologize again for the delay but we have not even had a chance to check the emails. Just ask for me when you call so I can handle it.
Date: Dec 26, 2020
Name: Susan D

State/Province:FL

All arrangements I send or receive from your shop are top notch. Alway beautifully arranged and fresh.
Shirley's Reply:
Date: Dec 30, 2020, 5:50 pm

Thank you so much for your nice words. We are all so tired that it gave us a tremendous uplift to read your message. We are so blessed to have good customers like you!! Happy New Year!!
Date: Dec 26, 2020
Name: Lynne N

State/Province:FL

It was a beautiful centerpiece!
Shirley's Reply:
Date: Dec 30, 2020, 5:48 pm

My apologies for the delay in answering your kind review. We have all worked overtime with a tremendous amount of funeral work. I really appreciate your comment and look forward to hearing from you again soon. Happy New Year!
Date: Dec 24, 2020
Name: JoAnn R

State/Province:FL

Lovely arrangement
Shirley's Reply:
Date: Dec 30, 2020, 5:51 pm

It was so kind of you to take time out of your busy schedule to send the review. We are so thankful for nice people like you! We look forward to being able to help you again in the near future. Happy New Year!!
Date: Dec 22, 2020
Name: Amanda G

State/Province:FL

Flowers were better than the picture! My Aunt absolutely loved them and I loved how easy and affordable everything was. Thank you!
Shirley's Reply:
Date: Dec 23, 2020, 7:15 am

Thank you for being so kind with your review. We appreciate you! Merry Christmas!! Be Blessed, Be Safe
Date: Dec 21, 2020
Name: Marilyn H

State/Province:FL

The arrangement was just as pictured. Based on my experience, I would highly recommend Flowers by Shirley.
Date: Dec 20, 2020
Name: Barbara M

State/Province:FL

Flowers are beautiful. I’ve never been disappointed in any arrangement by Shirleys
Shirley's Reply:
Date: Dec 21, 2020, 8:27 am

You are so encouraging with such a nice review. Thank you for taking time out of your busy schedule to make the comments. We are so grateful for you business. Be Blessed, Be Safe and Merry Christmas
Date: Dec 16, 2020
Name: Victoria Y

State/Province:FL

Shirley provided our wedding flowers and bouquet for a Dec 2020 wedding. The flowers were fresh and absolutely beautiful! She was very pleasant to work with, answered all our questions and helped to make our day perfect!
Shirley's Reply:
Date: Dec 19, 2020, 6:30 am

Your uplifting review has certainly made my day start with a smile. Thank you for taking the time to write and I am thrilled that i was able to make your special day more special. Be Blessed, Be Happu and be Safe. God Bless you in your new life.
Date: Dec 13, 2020
Name: Leigh E

State/Province:NC

As usual, the arrangement was beautiful and my mother loved it.
Shirley's Reply:
Date: Dec 13, 2020, 11:47 am

During this terrible stressful time it is such a comfort to know we have made someone happy and that you cared enough to tell us your mother loved her flowers. Merry Christmas..Be Blessed and Be Safe
Date: Dec 13, 2020
Name: Tracy B

State/Province:FL

Beautiful arrangement
Date: Dec 07, 2020
Name: Diane B

State/Province:FL

It was very expensive for what was sent. I thought using a local florist was supporting a local business but by the time I got done with all the extra fees it wasn’t worth what I ended up paying.
S's Reply:
Date: Dec 07, 2020, 7:07 am

Without knowing who you sent the flowers to it is hard for me to access the charges. please let me know who received the flowers and then I will be more than happy to help you. Be Blessed, Be Safe.
Date: Dec 07, 2020
Name: Krista N

State/Province:FL

Absolutely beautiful Thanksgiving arrangement.
Shirley's Reply:
Date: Dec 07, 2020, 10:34 am

I am so pleased you liked your thanksgiving arrg. and also for taking the time to send the review. Merry Christmas, Be Blessed
Date: Nov 30, 2020
Name: Maureen K

State/Province:FL

Beautiful arrangement!
Date: Nov 29, 2020
Name: Sherri M

State/Province:FL

The arrangement was beautiful! Thank you!
Shirley's Reply:
Date: Nov 30, 2020, 8:30 am

I am so happy that you are pleased with your arrangement and very thankful that you took the time to tell us. Be Blessed, Be Safe. Shirley
Date: Nov 23, 2020
Name: Shannom A

State/Province:FL

I am so disappointed in my delivered arrangement. I have ordered multiple times and have been very happy until today. When I called I was told it was in fact the price point I asked for and based on the flowers in the vase I am certain I could have purchased the same thing from the grocery store for a lot less!
Shirley's Reply:
Date: Nov 23, 2020, 5:47 pm

Mrs. Arkin, I am so so sorry that you are disappointed with your arrangement and we will bring you a larger one in the morning because I never want an unhappy customer. I will pick up the current on so I can show it to the designer. Thank you again. Be Blessed, Be Safe and Happy Thanksgiving
Date: Nov 12, 2020
Name: Karen R

State/Province:NY

They presented exactly as the website photo. Thank you.
Date: Nov 12, 2020
Name: Lynne N

State/Province:FL

My husband has ordered flowers from here many times. I am pleased with the products
Shirley's Reply:
Date: Nov 13, 2020, 6:45 am

I am so happy that your husband is a repeat customer and likes our work...it is nice people like you who help us stay focused. Thank you so much!! Be Blessed, Be Safe
Date: Nov 11, 2020
Name: Joni R

State/Province:FL

Beautiful flowers not skimpy in design
Shirley's Reply:
Date: Nov 11, 2020, 7:07 am

Joni, thank you for your review...we appreciate knowing you appreciated the flowers and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Nov 09, 2020
Name: Carrie E

State/Province:MN

We live in Minnesota and we needed someone we could trust. You guys were wonderful.
Shirley's Reply:
Date: Nov 09, 2020, 4:07 pm

Mrs. Elwood..what a pleasant way to end my work day by reading your review. Thank you so very much and we really appreciate all who come our way, but especially those who take the time to send a review. Be Blessed, Be Safe
Date: Nov 07, 2020
Name: Susan G

State/Province:FL

My friend was thrilled with the flowers. Great experience.
Shirley's Reply:
Date: Nov 07, 2020, 2:42 pm

We are so happy you were pleased with our work today. It always helps to know that people do take notice...Thank you again!! Be Blessed, Be safe
Date: Nov 02, 2020
Name: Phyllis K

State/Province:FL

The arrangements received for my special birthday were absolutely beautiful. They are not only well designed but only the freshest of flowers were used.
Shirley's Reply:
Date: Nov 07, 2020, 2:45 pm

So sorry it took me 5 days to answer your nice review..I was out for surgery so I'm a little behind. It was wonderful to know my crew did a good job while I was out. I will tell them all!! Thank you!! Be Blessed, Be safe
Date: Nov 02, 2020
Name: Leslie C

State/Province:NY

The system was easy to use, the delivery was made on time, I didn't see the arrangement but the recipient said it was beautiful.
Shirley's Reply:
Date: Nov 07, 2020, 2:44 pm

Ms. Chaffie thank you for the review. It is wonderful to know that people take the time to tell us they liked our work...Thank you again. Be Blessed, Be Safe
Date: Oct 21, 2020
Name: Gwen B

State/Province:FL

Received the cutest “pig” decorated bouquet today. Had a toe operation today and daughter ordered flowers here. Shirley always creates the best bouquets with lovely flowers that last.
Date: Oct 19, 2020
Name: susan c

State/Province:VA

My sister said the arrangement was beautiful!
Date: Oct 09, 2020
Name: Stacy P

State/Province:PA

Wonderful selection of flowers!
Shirley's Reply:
Date: Oct 10, 2020, 9:16 am

Reviews sent to us make us realize how special our customers are. We do try so very hard to make everything match and we're thrilled that you were pleased. Thank you! Be Blessed, Be Safe
Date: Oct 09, 2020
Name: Anne R

State/Province:FL

Fresh and beautiful flower arrangement I received as a birthday gift. Excellent service, quality and bouquet
S's Reply:
Date: Oct 10, 2020, 9:14 am

We appreciate your review and will continue to put out quality products for nice customers like you. It was a pleasure serving you. Be Blessed, Be Safe
Date: Oct 02, 2020
Name: Kim B

State/Province:FL

Beautiful & unique!
Date: Sep 25, 2020
Name: Lynne N

State/Province:FL

Every time I receive the roses and I think this is the best one ever, the next one seems to be look better then the last one.
Shirley's Reply:
Date: Sep 25, 2020, 8:54 am

What a great testament to yourself for noticing the difference each time you receive the flowers!! We are so very grateful for the review and will always strive to be better ! Thank you again!!! Be Blessed, Be Safe
Date: Sep 24, 2020
Name: Douglas R

State/Province:FL

.
Shirley's Reply:
Date: Sep 24, 2020, 2:12 pm

Thank you for the 5 star review!! I am so happy you were pleased with your order and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Sep 22, 2020
Name: Ivan K

State/Province:FL

A beautiful arrangement and so far fresh!
Shirley's Reply:
Date: Sep 23, 2020, 8:42 am

Thank you so much for your review..please keep your arrangement watered daily and you will enjoy them longer. Be blessed, Be safe
Date: Sep 19, 2020
Name: Timothy K

State/Province:WA

The flowers were beautiful and they got to their destination quickly. We ordered the flowers from WA for my mother in law in FL. We ordered and paid online. When my mother in law sent pictures of the arrangement that she received the next day, the flowers were way above our expectations. Thank you Shirley’s
Shirley's Reply:
Date: Sep 20, 2020, 7:48 am

I am thrilled that you were so happy with our work and that we were able to make a long distance order meet your expectations. We look forward to hearing from you again. Be Blessed, Be Safe
Date: Sep 18, 2020
Name: Brenda I

State/Province:FL

The flowers are stunning! Fresh flowers, beautiful arrangement, interesting additional touches for height and depth. Additionally they called to make sure the flowers would be delivered and received without sitting in the sun.
Shirley's Reply:
Date: Sep 19, 2020, 8:38 am

What a beautiful review...it lets me know that my designers and drivers are doing what they are supposed to be doing during this pandemic. Thank you so, so much!! We try harder every day to be better than yesterday. Be Blessed, Be Safe
Date: Sep 16, 2020
Name: Cornelius S

State/Province:FL

Delivery was on time the flowers were beautiful always ready to support our family events.
Shirley's Reply:
Date: Sep 16, 2020, 7:45 am

It was a joy to know you were pleased with your flowers and the delivery..we really do try hard...hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Sep 16, 2020
Name: Karen G

State/Province:FL

Hello, I would like to Thank You for the 2 Beautiful Birthday floral arrangements I received on September 10th. The florals were stunning & I appreciate the care spent creating them. 1 of the florals had our old address, & I want to tell you I appreciated the call to clarify & find out our current address. It wasn't until I brought looked at the cards on both deliveries, that I realized they Both came from your florist. Thank you for delivering twice to us that day. They really brightened up my Special Day. Sincerely, Karen Gabbert
Shirley's Reply:
Date: Sep 16, 2020, 2:55 pm

What a pleasure it was to make your birthday extra special by bringing you 2 arrangements. We are so grateful for the comment and hope you will use us again. Thank you!! Be Blessed, Be Safe
Date: Sep 15, 2020
Name: Dena H

State/Province:FL

Delivery was perfect. Arrangement was beautiful. Just like the picture online. Worth every cent.
Shirley's Reply:
Date: Sep 15, 2020, 11:31 am

Ms Dena, thank you for your nice review...it is always nice to know that someone appreciates the hard work my employees do. You are so kind to send the review. Be Blessed, Be Safe
Date: Sep 13, 2020
Name: Nicole H

State/Province:TN

Flowers were delivered fresh and on time. Very happy with it.
Shirley's Reply:
Date: Sep 14, 2020, 7:52 am

Nicole, thank you for the nice review. We are always so happy to know our customers are pleased with our work and sincerely hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Sep 11, 2020
Name: Marion J

State/Province:MS

Flowers were just perfect!!!! Thank you!
Shirley's Reply:
Date: Sep 11, 2020, 5:31 pm

I am thrilled that you were so pleased with your flowers...thank you again and again for selecting our shop to do your order. Be Blessed, Be Safe
Date: Sep 09, 2020
Name: T F

State/Province:CA

Awesome staff along with flowers. The best place to visit for amazing flower arrangements. Well done and thank you!!!
Shirley's Reply:
Date: Sep 10, 2020, 9:21 am

What a joy to read your review. Thank you so so much for such a beautiful message. We appreciate you more than you will ever know. Hope to hear from you again soon. My staff thanks you too! Be Blessed, Be Safe
Date: Sep 05, 2020
Name: Robin S

State/Province:FL

Beautiful flowers quick turn around able to deliver nxt day
Shirley's Reply:
Date: Sep 09, 2020, 10:28 am

So sorry it took me so long to respond to your nice email. I am so grateful for your comment and hope that we can serve you again in the new future. Hope you had a great Labor Day weekend. Be Blessed, Be Safe
Date: Sep 04, 2020
Name: Nancy N

State/Province:FL

Beautiful plant! The person who sent this is from Colorado and I told her this was my favorite and the best Florist in St. Augustine! Thank you for the huge smile it brought to me!
Shirley's Reply:
Date: Sep 04, 2020, 2:31 pm

It was so kind of you to send the review and we're very excited that you were pleased and it made you smile...you certainly made ME smile!! Be Blessed, Be Safe
Date: Aug 31, 2020
Name: Berta G

State/Province:FL

Perfect as usual Thank you
Shirley's Reply:
Date: Aug 31, 2020, 5:02 pm

How nice of you to send such an encouraging review. Thank you so much for being a good customer. We really appreciate your business. Be Blessed, Be Safe
Date: Aug 29, 2020
Name: Al L

State/Province:FL

Called at 6 a.m. and flowers were delivered by 1 p.m. Great service!
Date: Aug 29, 2020
Name: Louise F

State/Province:FL

My client sent me a picture. They were beautiful
Date: Aug 24, 2020
Name: Brenda F

State/Province:FL

The flowers arrived as promised and they were beautiful! A very nice pick-me-up for our friend in the hospital!
Shirley's Reply:
Date: Aug 24, 2020, 10:43 am

We are so grateful that our work helped your friend in the hospital and pray that they are doing much better. Thank you for taking the time to tell us. We appreciate you!! Be Blessed, Be Safe
Date: Aug 24, 2020
Name: Monica H

State/Province:FL

Very beautiful and fresh flowers as well as great service!!
Shirley's Reply:
Date: Aug 24, 2020, 10:41 am

Thank you for taking the time to tell us of your experience with our flowers and service...We really appreciate the comjment..especially during this pandemic.It meant a lot!! Be Blessed, Be safe
Date: Aug 24, 2020
Name: Marie T

State/Province:FL

Flowers were beautiful - Delivery person very friendly.
Shirley's Reply:
Date: Aug 24, 2020, 2:53 pm

thank you for your comment on our arrangement and the delivery person...It means a lot to know we are all doing the right thing. We appreciate you business so much. Be Blessed, Be Safe
Date: Aug 21, 2020
Name: Angela G

State/Province:FL

Flowers were delivered when we weren't home but the driver did a great job finding a shady spot. They are beautiful!
S's Reply:
Date: Aug 21, 2020, 8:58 am

So sorry we had to leave the flowers by the door but with covid 19 so bad we are not allowed to have contact delivery. I am pleased that you like them and hope to hear from you again. Be Blessed, Be Safe
Date: Aug 20, 2020
Name: Judie C

State/Province:FL

Excellent, personal service. Flowers were delivered and of high quality.
Shirley's Reply:
Date: Aug 20, 2020, 12:11 pm

Thank you for your kind words concerning your order. If there is ever a time when we don't meet your standards we would appreciate knowing that as well..we will always try our best!! Be Blessed, Be Safe
Date: Aug 20, 2020
Name: Berta G

State/Province:FL

This is my third order and I bought a beautiful LemonLime Plant from the shop. Perfectly executed every time. Arrangements are spectacular and the staff is absolutely caring, kind and professional. Thank you
Shirley's Reply:
Date: Aug 20, 2020, 12:08 pm

It was so nice of you to take the time to send such a sweet note. We really, really appreciate your business and kind words. Be Blessed, Be Safe
Date: Aug 19, 2020
Name: Jerry B

State/Province:FL

Beautiful as always! I wouldn’t think of ordering flowers from anyone else.
Shirley's Reply:
Date: Aug 19, 2020, 2:30 pm

WOW!! What a wonderful testimony from you about your flowers. We feel so blessed to have you as a customer!! Thank you again, and again. Be Blessed, Be Safe
Date: Aug 16, 2020
Name: Taylor B

State/Province:FL

This was such an easy online ordering experience which is nice because I wanted to support a local business. The flowers delivered on time and were absolutely stunning. My mom said They were the most beautiful arrangement she's ever received. I am very please with the experience. Thank you!
Date: Aug 14, 2020
Name: Debbie N

State/Province:NJ

flowers delivered looked nothing like the picture. Colors were wrong, and amount of flowers was very sparse
Shirley's Reply:
Date: Aug 15, 2020, 7:51 am

i sent you an email yesterday to see who the flowers went to so I can check the order and fix it but have received no response. please call me at 904-824-8163 so I can help you. Thank you, Shirley 904-824-8163
Date: Aug 13, 2020
Name: Heather C

State/Province:IT

Average.. Ordered and paid online, emailed a few days prior to delivery to ask about a delivery time, they didn't have my order. Then the flowers were delivered with the wrong name on the card, emailed again to let them know I was disappointed and never got a response... I will say the flowers were beautiful, however expensive if the service is not provided.
Shirley's Reply:
Date: Aug 13, 2020, 8:20 am

I am so sorry to learn of your order problems. That is certainly not our way of doing business for 47 years and we sincerely apologize that the card had the incorrect name on the front, but it was correct on the inside. Again, our sincere apologies for the mistake.
Date: Aug 13, 2020
Name: Brenda S

State/Province:FL

Most beautiful flower attachment I have ever received! Thank you
Shirley's Reply:
Date: Aug 13, 2020, 8:17 am

It was a pleasure opening the emails this morning and finding your review....Thank you so much for taking the time to tell us you were pleased and we hope to hear from you again real soon. Be Blessed, Be Safe
Date: Aug 09, 2020
Name: Agnes K

State/Province:FL

when arrangement delivered flowers looked heat stressed by Friday not attractive
Shirley's Reply:
Date: Aug 09, 2020, 8:35 am

Iam so sorry you did not call me about your flowers. We work very hard to make sure that all our work is the freshest. i would have been more than happy to have replace them. Thank you for making me aware. Be Blessed, Be Safe
Date: Aug 09, 2020
Name: Dorothy W

State/Province:FL

Many thanks to all at Shirley's. the arrangement was perfect and the selection of flowers Displayed your mark of excellence as usual. Dorothy/Frank Wiggins
S's Reply:
Date: Aug 10, 2020, 1:47 pm

Mr & Mrs. Wiggins what a wonderful note!! Thank you for your continued support. You are two of my favorite customers!! Be Blessed, Be Safe
Date: Aug 08, 2020
Name: Maggie B

State/Province:FL

Absolutely fabulous!
Shirley's Reply:
Date: Aug 09, 2020, 8:41 am

It was wonderful to open the review and find yours...just two words that said a lot meant so much to be and my staff. The girls really do work hard every day to make beautiful arrangements. Thank you!!! Be Blessed, Be Safe
Date: Aug 08, 2020
Name: SUE W

State/Province:FL

flowers were as expected
Shirley's Reply:
Date: Aug 09, 2020, 8:39 am

I am so glad you expect us to do our very best with each and every order and so happy that we pleased you again. Thank you!! Be Blessed, Be Safe
Date: Aug 08, 2020
Name: Kathy S

State/Province:FL

Outstanding.Always is!
Shirley's Reply:
Date: Aug 09, 2020, 8:38 am

Thank you for the encouraging review. It was our pleasure to make you happy. Nice customers like you make unlocking the doors each morning worth all the orders of the day. Be Blessed, Be Safe
Date: Aug 07, 2020
Name: Diana Y

State/Province:FL

The person receiving the flowers was very pleased!
Shirley's Reply:
Date: Aug 07, 2020, 4:52 pm

it always makes us happy to know that the person receiving the flowers is please...and just as important that you were pleased. Thank you so very much. Be Blessed, Be Safe
Date: Aug 05, 2020
Name: Rhonda C

State/Province:FL

My daughter loved the bouquet and we are both happy with your service and flowers. Thank you for helping me make her birthday special. Blessings!
Date: Aug 02, 2020
Name: Sarah T

State/Province:FL

The hydrangeas were wilted upon delivery and never recovered. The Lilly’s were nice
Date: Aug 02, 2020
Name: Hugh Jeanne P

State/Province:FL

Great communication prior to delivery! Lovely arrangement!
Shirley's Reply:
Date: Aug 03, 2020, 8:41 am

Thank you for the nice review. We strive daily to be the best at what we do and your review surely helps us feel the need. Be Blessed, Be safe
Date: Aug 01, 2020
Name: Angel L

State/Province:FL

They are absolutely beautiful and smell wonderful
Shirley's Reply:
Date: Aug 01, 2020, 10:01 am

I am so happy that you liked your arrangement, I too love it when they have a good fragrance to them. Thank you for taking the time to send the review. Be Blessed, Be Safe
Date: Jul 30, 2020
Name: Eliz. B

State/Province:CT

Ordered this am and by early afternoon a breath taking arrangement had been delivered ! The recipent happens to be a retired florist and she is absolutely thrilled by these flowers . Thank you Shirley !
Date: Jul 28, 2020
Name: Stanley M

State/Province:FL

I am very pleased with my overall experience with your service and process. Keep up the great work!!!
Shirley's Reply:
Date: Jul 28, 2020, 12:46 pm

I am so pleased you took the time to send your message. We always appreciate the opportunity to serve you and others and it pleases us that you were happy with our work. Be Blessed, Be Safe
Date: Jul 24, 2020
Name: Yvonne H

State/Province:FL

I absolutely love this flower arrangement! All my favorites and some new flowers that I just adore.
Date: Jul 22, 2020
Name: scott k

State/Province:NC

ordered flowers for my mother on her birthday call that day to check on delivery at 11 was told waiting to be delivered told them I hope they're delivered that afternoon call back at 3 to check on delivery couldn't give me any info on when they might be delivered call back at 5 was told it would still be an hour or so delivered hour and a half later the day was over the moment was lost very disappointed
S's Reply:
Date: Jul 22, 2020, 1:36 pm

I am so sorry about your displeasure with our service. Since you did not give me the name of the recipient or your name I am having trouble finding the order. Please help me out with the name so I can research and resolve the issue..we never want unhappy customers. Be blessed, Be safe
Date: Jul 21, 2020
Name: Renaud R

State/Province:FL

On time delivery of quality product To be recimmended
Date: Jul 20, 2020
Name: Glenn S

State/Province:NY

Excellent job, flowers still alive a week later. Multiple calls re address and phone number, my mistakes. Thanks
Shirley's Reply:
Date: Jul 20, 2020, 7:43 am

Thank you so much for your nice review, and thanks for helping with the address and phone number. The pandemic has surely changed the way we have to do business. Be Blessed and Be Safe.
Date: Jul 20, 2020
Name: Lina S

State/Province:FL

So friendly, aim to please, my go to in St Augustine!
Shirley's Reply:
Date: Jul 20, 2020, 9:31 am

i really appreciate your comment about my friendly staff...maybe years of continuing to moniter has helped!! Thank you so much for chosing us for your St. Augustine Orders. Be Blessed, Be Safe
Date: Jul 17, 2020
Name: Heather W

State/Province:FL

I asked you to call the recipient when you delivered the flowers to her package box at the gate- you did not and they sat in the heat out there for hours as a result
Date: Jul 11, 2020
Name: Dawn G

State/Province:MO

I had requested that the plant be delivered on Saturday, as was avail and offered when ordering, but the plant didn’t arrive until Monday. Other than that the experience was easy and the plant was beautiful.
S's Reply:
Date: Jul 13, 2020, 9:45 am

please tell me who the plant was for so i can look up the order. If the ticket came in before 1pm on sat. it would have been del. that day unless it was the 4th of July and we were closed that day. I am anxious to see what del. date you requested. Be Blessed, Be safe.
Date: Jul 11, 2020
Name: Dawn E

State/Province:FL

I would have given 5 stars but one Very important issue. They were beautiful but loaded with g GOLDEN ROD which I and MANY other people are ALLERGIC to. Florists in Georgia no longer use goldenrod for that reason. Please stop using.
Shirley's Reply:
Date: Jul 11, 2020, 1:15 pm

Thank you so much for your review..the golden aster would not have been in the arrangement if we had been told you were allergic to it. I am glad you liked the arrangement though and justtell whoever sends you flowers to tell us you are allergic. Be Blessed, Be Safe
Date: Jul 09, 2020
Name: susan f

State/Province:FL

Received 3 bouquets in the past week from Shirley and all were beautifully arranged, interesting flower choices and very fresh. Best florist in St Augustine.
Shirley's Reply:
Date: Jul 09, 2020, 8:10 am

Thank you for your kind review..we really appreciate your comments and hope we continue to please you. please vote for us in the Best of St. Augustine record. Be Blessed, Be Safe
Date: Jul 08, 2020
Name: Linda R

State/Province:FL

Flowers were beautiful for Wayne’s funeral. Very satisfied miss Shirley
Shirley's Reply:
Date: Jul 08, 2020, 6:42 am

Thank you for your review concerning Wayne's flowers. He was and always will be someone very dear to my heart...a very special friend. Be blessed as we remember the good times.
Date: Jul 06, 2020
Name: Becci S

State/Province:FL

Ordered flowers for Mother's Day and they sent them to my neighbor, and then got mad when I called to be paid back. Sent flowers to wife a week ago; asked for morning delivery. Showed up 4pm
Shirley's Reply:
Date: Jul 06, 2020, 8:58 am

i am quite disturbed by your email..If you could give me the name of the recip. I will be more than happy to check into the charges and call you. I find it unusual that an employee of mine got mad but please send me the info so I can provide answers for you. Your phone number will also be appreciated. Be blessed. Be Safe.
Date: Jul 04, 2020
Name: Elizabeth D

State/Province:FL

The second arrangement that I have received. Each of them have been outstanding. I mean outstanding !!!! Very pleased with the quality of the product and the preparation of the flowers. I hope all my flowers will come from FLOWERS BY SHIRLEY. Thank you sooooo much.
Shirley's Reply:
Date: Jul 05, 2020, 4:53 pm

Thank you for taking the time to send such an encouraging review! It is customers like you that make our effort worthwhile.. I too, hope all your flowers will come from Flowers by Shirley. Be Blessed, Be Safe
Date: Jul 04, 2020
Name: Dwight J

State/Province:FL

Great
Shirley's Reply:
Date: Jul 05, 2020, 4:51 pm

We are honored that you took the time to send your message... Thank you for being a customer of Flowers by Shirley. Be Blessed, Be Safe
Date: Jul 03, 2020
Name: Berta G

State/Province:FL

I thank you for such a beautiful bouquet. My father in the nursing home did enjoy them outside his window. The ladies of Flowers by SHirley are friendly with smiles, caring, and professional. Thank you again I will ordering from you again.
Shirley's Reply:
Date: Jul 03, 2020, 1:14 pm

how sweet of you to tell us about your experience here...I am so happy that your father got to enjoy the flowers even though they were outside. You are so blessed to still have him and remember him of "his" special day. Thank you again and again.
Date: Jul 03, 2020
Name: Kaysa H

State/Province:FL

These flowers were BEAUTIFUL! They were extremely fresh and fragrant. They arrived on time and handled with care.
Shirley's Reply:
Date: Jul 03, 2020, 4:02 pm

It is so encouraging to receive such an uplifting review..thank you, thank you!! We always try really hard to do better each day. Be Blessed, Be Safe
Date: Jul 03, 2020
Name: CHRISTOPHER F

State/Province:FL

I saw the flowers minutes after delivery. They looked like the photo and were beautiful!!! I will use their service again .
Shirley's Reply:
Date: Jul 05, 2020, 4:54 pm

We are so pleased that even on this busy holiday weekend you took the time to send a review...Thank you!! Hope to hear from you again soon. Be Blessed, Be Safe
Date: Jul 02, 2020
Name: Judy R

State/Province:FL

Flowers ordered were delivered the next day as promised and the arrangement exceeded our expectations. I recommend your service to friends and family in your area. Thank you.
Date: Jul 01, 2020
Name: Maureen L

State/Province:FL

When we use Flowers By Shirley we are always very pleased with Plants and Flower arrangements. Great Customer Service!!
Shirley's Reply:
Date: Jul 01, 2020, 7:16 am

Your kind review was a great way to wake up my computer this morning. It is always rewarding to know that our hard work doesn't always go unnoticed. Thank you! Thank you! Be Blessed, Be Safe
Date: Jun 30, 2020
Name: Leigh K

State/Province:FL

Very easy process ordering online. Pleased that you had an affordable option since we barely know the family. We just wanted to show some compassion and it was nice that you had an option that allowed us to do that.
Date: Jun 29, 2020
Name: Karen M

State/Province:FL

Good service
Shirley's Reply:
Date: Jun 29, 2020, 10:23 am

Thank you so much for your review. It is always our pleasure to work with you. Be Blessed, Be Safe
Date: Jun 29, 2020
Name: David P

State/Province:FL

Excellent service, great flowers, on time as requested
Shirley's Reply:
Date: Jun 29, 2020, 3:06 pm

Thank you for your kind review. We appreciate the opportunity to serve you and look forward to hearing from you again soon. Be Blessed, Be Safe
Date: Jun 25, 2020
Name: Marie H

State/Province:FL

perfectly beautiful!
Shirley's Reply:
Date: Jun 27, 2020, 7:20 am

We are so pleased that you like the flowers and took the time to tell us. It is nice people like you who make our work worth while and rewarding. Be Blessed, Be Save
Date: Jun 24, 2020
Name: Penny S

State/Province:FL

Lovely flowers and very nice arrangement!
Shirley's Reply:
Date: Jun 24, 2020, 1:01 pm

I am so happy that you were pleased with your arrangement and really appreciate your taking time to send us the review...thank you so much! Be Blessed, Be safe
Date: Jun 23, 2020
Name: Mark F

State/Province:FL

Arrangement was nice. Person who ordered it was glad we liked it, but didn’t feel it was what she had ordered. We understand substitutions need to be made sometimes...
Shirley's Reply:
Date: Jun 23, 2020, 8:35 am

Thank you for your review...it the arrg. was different from what she ordered I would love to have known then. With the covid 19 flowers have really been difficult to get but we always notify sender if a change is necessary. Be Blessed, Be Safe
Date: Jun 22, 2020
Name: Bob P

State/Province:ME

The items ordered appeared to be as represented on the website. Delivery was on time. I was disappointed that there was a processing fee charged when ordering online. Next time I will call Flowers By Shirley directly.
Shirley's Reply:
Date: Jun 22, 2020, 7:54 am

Sir, I am so sorry you were disappointed about the on-line serv..the 5.95 they charge to process and send the order to us is their only income..other services charge up to 20.00 per order. I have been in St. Aug. for over 4o years..so please just call me. Be Blessed, Be Safe.
Date: Jun 22, 2020
Name: Ashlee H

State/Province:FL

These flowers were even more beautiful in person! They were fresh and smelled AMAZING!
Date: Jun 21, 2020
Name: Linda O

State/Province:FL

Beautiful flowers and vase!
Shirley's Reply:
Date: Jun 22, 2020, 7:55 am

Thank you Linda for your nice review. We strive to improve every day so it is wonderful when someone notices a different container, etc. Be Blessed, Be Safe
Date: Jun 16, 2020
Name: Joanne P

State/Province:FL

Usually very very satisfied but this birthday arrangement was nit the best. Flowers were kind of wilted already, no notice that they were delivered, were outside my door. Arrangement was not in vase or plastic container, instead was in the green oasis in a basket. I knew that I had to water the flowers immediately but it was difficult - many greens.
Date: Jun 15, 2020
Name: Michael M

State/Province:FL

Did not think a double delivery fee was fair. From my understanding I only received one delivery but my loved ones paid for two. Disappointed considering the pandemic and all.
Shirley's Reply:
Date: Jun 15, 2020, 10:36 am

Michael, I don't know where you were charged 2 delivery charges.. we charge only 1 on our end. If you tell me who the recipent was I can look up the order and call you back about it. Thank you for your concerns.
Date: Jun 13, 2020
Name: Michael D

State/Province:FL

Sry satisfied. The flowers I received were the flowers pictured. I will continue using flowers by Shirley.
Shirley's Reply:
Date: Jun 15, 2020, 7:47 am

Thank you for being a repeat customer..we are always thrilled to hear that you will be using us again for all your floral needs. Be Blessed, Be Safe
Date: Jun 09, 2020
Name: Kathy M

State/Province:ON

Excellent, prompt service provided at a time when COVID19 made connecting with a grieving loved one so much less stressful. Thank you for being everything we needed you to be.
Shirley's Reply:
Date: Jun 09, 2020, 8:07 am

kathy, we are so happy that you were pleased with our service and hope you will keep our phone number handy and we're glad that after 46 + years in business we still can do the work. Be Blessed, Be Safe
Date: Jun 06, 2020
Name: Jane K

State/Province:FL

Received the most exquisite plant ever! The driver even rang the doorbell to let us know it was here.
Shirley's Reply:
Date: Jun 09, 2020, 8:11 am

With covid 19 in full swing my drivers have all be instructed to let you know we were leaving the plant by the door to alert you that we were there. Enjoy! Be Blessed, Be Safe
Date: Jun 06, 2020
Name: GEORGE S

State/Province:FL

Great service. Great arrangement
Shirley's Reply:
Date: Jun 09, 2020, 8:10 am

Thank you for your nice review...it was our pleasure serving you and we hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Jun 05, 2020
Name: Justin C

State/Province:WA

Fantastic service and the arrangement looked fantastic. Thanks a ton.
Date: Jun 05, 2020
Name: Karen R

State/Province:FL

Lovely fresh flowers
Shirley's Reply:
Date: Jun 09, 2020, 8:12 am

Karen, thank you for your review. It was our pleasure to make the delivery for you and hope to hear from you again in the near future. Be Blessed, Be Safe
Date: Jun 04, 2020
Name: Michelle D

State/Province:FL

Thank you Flowers by Shirley! My grandma turned 90 during quarantine and we wanted to make sure we knew how loved she is! Flowers by Shirley helped us do that. The Flowers were delivered on time despite me putting the wrong delivery phone number! Shirley called me herself to clarify. The flowers were very beautiful too!
Shirley's Reply:
Date: Jun 04, 2020, 11:11 am

Michelle, I am grateful that you took the time to send a review. i am glad we were able to help...no one likes being alone on their birthday so thanks for trusting us with your precious grandmother. Be Blessed, Be Safe
Date: Jun 04, 2020
Name: Rene R

State/Province:FL

Although it was on very short notice, our order for same day delivery was completed. The arrangement of flowers were absolutely beautiful and fresh. Thank you so much for making someones day brighter !
Shirley's Reply:
Date: Jun 09, 2020, 8:14 am

Rene, thank you for making MY day brighter with your review. We will always strive to be the very best at what we have been doing for 46 + years. Be Blessed, Be safe
Date: Jun 03, 2020
Name: Rebecca L

State/Province:PA

Thank you for creating a beautiful bouquet and delivering it right in time. My mother has been in quarantine in St Augustine for 3 months and Celebrated her 78th birthday in May 20th. I’m so grateful I was able to make her birthday a little brighter with a bouquet from Flowers by Shirley.
Date: Jun 02, 2020
Name: Cheryl M

State/Province:FL

.
Shirley's Reply:
Date: Jun 02, 2020, 9:30 am

I wanted to answer your review but there was no wording attached so thank you for the five star rating...we really appreciate your taking the time to send it!! Be Blessed, Be safe
Date: May 29, 2020
Name: Diane R

State/Province:FL

Ordered from a different florist and they cancelled 4 days prior to delivery date. Ordered from Flowers by Shirley with no problem and the arrangement was BEAUTIFUL!
Shirley's Reply:
Date: May 30, 2020, 8:23 am

WOW! You cannot imagine how good this review makes my employees and me feel!! We are so happy you ended up with us and hope you will continue the trend!! Be Blessed, Be Safe
Date: May 27, 2020
Name: Ginger S

State/Province:AL

Beautiful flowers and a very easy ordering process
Shirley's Reply:
Date: May 27, 2020, 6:54 am

I am pleased that the easy ordering process was good for you and we certainly appreciate the nice review. hope to hear from you again soon. Be Blessed, Be Safe
Date: May 26, 2020
Name: Pat S

State/Province:FL

great service. flowers were great
Shirley's Reply:
Date: May 26, 2020, 8:58 am

Ms. Pat, we are so happy that you were pleased with the flowers you ordered, and thanks for taking the time to tell us. We really appreciate your order. Be Blessed, Be Safe
Date: May 26, 2020
Name: Cheryl B

State/Province:CA

Always beautiful flowers and delivered on time!
S's Reply:
Date: May 26, 2020, 10:46 am

Thank you for the nice review. We appreciate your order always and will always strive to keep sending out the best! Be Blessed, Be Safe
Date: May 26, 2020
Name: Michelle P

State/Province:AL

The delivery was not what I expected from the color to the design and I felt there was nothing I could do about it
s's Reply:
Date: May 27, 2020, 6:56 am

Ms. Pippin, I am so sorry you were not pleased with your order, but there is always something you can do about it...call me! and a replacement would have been sent the same day with no questions asked. Be Blessed, Be Safe
Date: May 25, 2020
Name: Duncan P

State/Province:NY

I'm in NYC and sent flowers to my mom in Florida; she liked them very much.
Shirley's Reply:
Date: May 25, 2020, 12:12 pm

We really appreciate your taking the time to send the nice review, especially with all the trouble you have been through with the pandemic. Thank you!! Be Blessed, Be Safe
Date: May 25, 2020
Name: Kathleen S

State/Province:ME

They were great. My mom loved then. Thx
Shirley's Reply:
Date: May 25, 2020, 12:11 pm

Thank you for your kind review. It is wonderful to hear from someone in Maine. We're so glad your mother loved her flowers. Be Blessed, Be Safe
Date: May 25, 2020
Name: Martha S

State/Province:FL

Ordered way ahead of time and they sent out the flowers early! I ordered from Maryland and had no problems at all. They called beforehand to let me know the flowers were being dropped off which was a very thoughtful touch. Will be using Flowers by Shirley in the future.
Date: May 24, 2020
Name: James W

State/Province:FL

My mother loved the arrangement.
Shirley's Reply:
Date: May 25, 2020, 12:13 pm

Mr. Wilson, Thank you for your nice review. We are so happy that your mother loved her flowers and that you took the time to respond. Good people like you keep us going!! Be Blessed, Be Safe
Date: May 23, 2020
Name: Ariana S

State/Province:FL

Sent arrangements to my mother twice, and she’s loved them both times! Delivery found her place no problem, and she’s sent me photos of the flowers and they’re even better than the photos online. Thank you!!
Shirley's Reply:
Date: May 23, 2020, 6:54 am

I love starting my day at work with such nice reviews. Thank you so much for taking the time to comment...we really appreciate your business. Be Blessed, Be Safe
Date: May 23, 2020
Name: Christina J

State/Province:MA

My grandma loved her flowers.
Shirley's Reply:
Date: May 23, 2020, 9:48 am

I am so pleased that your grandmother loved her flowers. We strive every day to make each recipent feel as though they are the only customer we have so it is nice to know they were pleased. Be Blessed, Be safe
Date: May 23, 2020
Name: Brian E

State/Province:FL

Excellent arrangements and deliver service! Been using them for years! Dr. E
Shirley's Reply:
Date: May 23, 2020, 11:18 am

Dr. E.thank you for your kind remarks. We hope you will continue for many more years with us as we complete our 47th year in business. Be Blessed, Be safe
Date: May 23, 2020
Name: Amybeth L

State/Province:PA

The basket of assorted flowering plants was delivered to my mother and she was thrilled!! It was delivered on time and the quality is fantastic. I will definitely use Flowers by Shirley again in the future.
Shirley's Reply:
Date: May 23, 2020, 1:50 pm

thank you for your message about our blooming basket.. We make those in store and they are very popular..Keep our number handy so you can call us again! Be Blessed, Be safe
Date: May 23, 2020
Name: Michael V

State/Province:FL

My mother in law loved her flowers
S's Reply:
Date: May 23, 2020, 1:48 pm

Michael, I'm glad your mother in law loved her flowers..It made both you and me happy!! We really do try hard. Thank you for your order. Be Blessed, Be Safe
Date: May 22, 2020
Name: Marisa M

State/Province:NY

Beautiful job! But from out of state with confidence.... they do excellent work, reliable, and punctual. Will always use them for my flowers. Thank you Flowers by Shirley!!!
Shirley's Reply:
Date: May 22, 2020, 6:30 am

Thank you marissa!! such a beautiful testimony..you just made my day!! We are so pleased to be able to serve you when needed and receive such a nice comment. Be Blessed, Be Safe
Date: May 22, 2020
Name: Kirk G

State/Province:TX

Great job on arrangement
Shirley's Reply:
Date: May 22, 2020, 9:16 am

Mr. G. thank you for your review. We always appreciate comments on our work. We have been in business for almost 47 years and we strive every day to do our best. Be Blessed, Be Safe
Date: May 21, 2020
Name: Kathleen R

State/Province:NY

My mother was very happy with her flowers. You did everything I asked. They where beautiful and the colors I asked for and a butterfly. Ty so much
Shirley's Reply:
Date: May 21, 2020, 11:32 am

You are more than welcome! We are so glad that you and your mother were pleased...keep our number handy and call us again soon. Be Blessed, Be Safe
Date: May 20, 2020
Name: Catherine R

State/Province:PA

My sister was thrilled with her arrangement.
Shirley's Reply:
Date: May 20, 2020, 7:41 am

Thank you for your response on behalf of your sister. It is always a pleasure to know that we have done something that makes someone else happy. Be Blessed, Be Safe
Date: May 20, 2020
Name: Leslie M

State/Province:NY

What I originally ordered online wasn't available -within minutes of ordering Shirley called me to offer something else - it was perfect and so much larger and better than what we were originally sending from out of town to my mom in St. Aug. GREAT SERVICE and BEAUTIFUL FLOWERS!
Shirley's Reply:
Date: May 20, 2020, 8:26 am

What a pleasant message all the way from Pa. Thank you so much for your review. We are very pleased that you were happy with the order change..Covid 19 has forced many changes in the flower industry so your comment gives us a great feeling. Be blessed, be safe
Date: May 19, 2020
Name: Leigh E

State/Province:NC

Always pleased e we with the product and service.
Shirley's Reply:
Date: May 19, 2020, 5:26 pm

What a joy it was to get a nice review from my home state!! Thank you for your continued support. Be Blessed, Be safe!
Date: May 16, 2020
Name: Polly M

State/Province:FL

The arrangement is gorgeous! Very full and the flowers all look great together. Thank you!
Shirley's Reply:
Date: May 17, 2020, 8:28 am

Polly, what a great uplift your review was to us..a tired crew...from the past week. We really appreciate your taking the time to write. Be Blessed, Be safe
Date: May 16, 2020
Name: Tamela S

State/Province:FL

Great service. Beautiful flower arrangement.
Shirley's Reply:
Date: May 17, 2020, 8:26 am

We are so happy that you were pleased with your flowers and our service. We try very hard to make each of our customers feel that they are our only customer so thank you for the review. Be Blessed, Be safe
Date: May 15, 2020
Name: Jackie Rewis R

State/Province:FL

Flowers were beautiful
Shirley's Reply:
Date: May 17, 2020, 8:33 am

Thank you so much for your kind words... we are very grateful for all your comments and try our best each day to do better than the day before. Be Blessed, Be Safe
Date: May 15, 2020
Name: Donna B

State/Province:NL

Excellent service, as always! Glad I found this source for flowers in FL
Shirley's Reply:
Date: May 17, 2020, 8:31 am

Thank you for your review it was heart warming. Also, keep our phone # handy 904-824-8163 and call us anytime. We have been in St. Augustine for over 40 years. Be Blessed, Be Safe
Date: May 15, 2020
Name: Rebecca C

State/Province:FL

Beautiful Flowers! They were perfect for my daughters graduation day. She couldn’t walk due to COVID so she was pleasantly surprised when these were delivered!
Shirley's Reply:
Date: May 17, 2020, 8:29 am

Covid 19 has certainly affected us all - especially the graduates so we are thrilled that your daughter liked her flowers. Hopefully she will get to walk the aisle at a later day for her graduation. Be Blessed, Be Safe
Date: May 14, 2020
Name: Heather M

State/Province:FL

Beautiful arrangement.
shirley's Reply:
Date: May 14, 2020, 3:34 pm

Thank you Heather for your nice comment. We always appreciate it when we know we have happy customers and try to do our best with each and every order. Be Blessed, Be Safe
Date: May 14, 2020
Name: Jodi F

State/Province:FL

My arrangement was beautiful and unique. I loved the composition of the flowers
shirley's Reply:
Date: May 14, 2020, 3:33 pm

You have made a bunch of tired people happy with your review!! We thank you so much for being a loyal (or new) customer. Be Blessed, Be safe
Date: May 14, 2020
Name: Caren D

State/Province:FL

My New England family always uses Shirley's to send me arrangements and they are consistently the best in terms of quality and beauty. My Dad was a florist and Flowers by Shirley are on par with his best arrangements!
Shirley's Reply:
Date: May 14, 2020, 3:31 pm

WOW! what a great message....thank you so very much for your comment...we feel honored to be ranked up there with your dad. Be Blessed, Be safe
Date: May 13, 2020
Name: Catherine F

State/Province:FL

Beautiful flowers were delivered as promised. Always can count on Shirleys Flowers for great service.
Shirley's Reply:
Date: May 13, 2020, 9:52 am

thank you so much for your nice words. We really appreciate your order and the opportunity to serve nice people such as yourself. Be blessed, be safe.
Date: May 13, 2020
Name: Sheryl G

State/Province:FL

Ordered a bouquet of sunflowers but received aN ugly bucket of greens with a few flowers. You don’t get what you pay for from this florist.
Shirley's Reply:
Date: May 13, 2020, 9:51 am

I am extremely sad that you are unhappy..your order was placed thru an "order gathering" company..not a florist and the first two words on their order was subs okay...we did not have the sunflowers but other flowers were used. please know that we always fill to order unless given sub options after a holiday..supplies are very limited.because of covid 19...be blessed and again, our apologies
Date: May 12, 2020
Name: Nancy L

State/Province:FL

Beautiful arrangment. Came on time. Appreciated the email about delivery. I will order again.
s's Reply:
Date: May 13, 2020, 9:57 am

Ms. Nancy, how nice of you to take the time out to send a review. It was our pleasure to have the opportunity to fill your order. Be Blessed and be safe
Date: May 12, 2020
Name: Ann G

State/Province:FL

Flowers were beautiful with an array of different ones. However I feel it was not a full bouquet as they were full on one side and nothing in the back. So I set it up against a wall.
Shirley's Reply:
Date: May 13, 2020, 9:56 am

Thank you for your review...the wire services always send front facing arrangements (which is not my favorite) but we have to fill the orders as they come to us thru FTD and Tele. Be Blessed and be safe.
Date: May 12, 2020
Name: Lorraine D

State/Province:FL

very nice arrangement !!!
Date: May 12, 2020
Name: Anne B

State/Province:FL

price was to high for what you get
s's Reply:
Date: May 13, 2020, 9:54 am

don't know how you placed your order but we always fill them to value...the tax and delivery charge is not included in the arrg..they are separate always so I am sorry you were not happy with the price. Be Blessed and be safe
Date: May 11, 2020
Name: Norine B

State/Province:FL

Beautiful
Shirley's Reply:
Date: May 13, 2020, 5:39 pm

Thank you so much for your kind comment. It was our pleasure to deliver to you. Hope to hear from you soon. Be Blessed, Be safe
Date: May 11, 2020
Name: Karen S

State/Province:FL

Absolutely beautiful
Shirley's Reply:
Date: May 13, 2020, 5:38 pm

Ms. Karen, thank you for your nice compliment...it sure did help up feel better after being so very tired. Be Blessed, Be safe
Date: May 11, 2020
Name: Lucille A

State/Province:FL

The arrangement was beautiful!! My daughter has ordered from you in the past, and everything she has sent me has been fabulous!! Thank You
Shirley's Reply:
Date: May 13, 2020, 5:37 pm

Ms. Lucille, we are so happy your were pleased! It was our pleasure sending you flowers from your daughter. Be Blessed, Be safe
Date: May 11, 2020
Name: Sarita S

State/Province:FL

beautiful!!!!
Shirley's Reply:
Date: May 13, 2020, 5:36 pm

Thank you...it was very nice of you to make the comment. We hope to be able to serve you again in the future. Be Blessed, Be safe
Date: May 10, 2020
Name: Carlton R

State/Province:FL

.
Shirley's Reply:
Date: May 13, 2020, 5:42 pm

Thank you for your 5 star rating...sorry you did not leave me a message. Be Blessed, Be safe
Date: May 10, 2020
Name: Elena S

State/Province:FL

the flowers are beautiful, the colors vibrant and fresh Thank you .
Shirley's Reply:
Date: May 13, 2020, 5:41 pm

We are so glad you liked your arrangement. It is always a pleasure to hear the comments. Be Blessed, Be safe
Date: May 10, 2020
Name: Elena S

State/Province:FL

I am very happy with the flowers they are beautiful.the delivery was wonderful, I am delighted ,Tank you .
s's Reply:
Date: May 13, 2020, 5:40 pm

Ms. Elena, thank you for your review about your flowers. We are so happy you were pleased. Be Blessed, Be safe
Date: May 08, 2020
Name: Kathy K

State/Province:FL

The flowers were beautiful !!
Shirley's Reply:
Date: May 08, 2020, 9:21 am

Thank you so much..we are very happy that your were pleased with your order. It was our pleasure to serve you. Be blessed, be safe
Date: May 07, 2020
Name: Kathleen R

State/Province:NY

Mom loves the flowers, ty so much. Her favorite color. And ty for the butterfly too.
Shirley's Reply:
Date: May 08, 2020, 9:22 am

Thank you for letting us know how pleased your mother was with her arrangement and butterfly...and thank you for letting us know you were pleased too. Be blessed, be safe
Date: May 04, 2020
Name: Cynthia T

State/Province:FL

Beautiful arrangment!
Shirley's Reply:
Date: May 04, 2020, 8:24 am

Thank you for your review. We are so happy that you were pleased. Keep our number handy and always call us rather than an 800 number...that way you get better service. Be Blessed, Be safe
Date: May 04, 2020
Name: Charles A

State/Province:FL

The flowers were beautiful, but the delivery person didn’t wait for us to come to the door. Instead the flowers were left right up against our storm door. There was no way to open it but to knock it over and break at least one stem.
Date: May 03, 2020
Name: Ann B

State/Province:FL

Excellent flowers and potted plants! Customer service is wonderful. Thank you!
Shirley's Reply:
Date: May 04, 2020, 6:47 am

Thank you for your kind review. We appreciate all of our customers being so patient during this difficult time and especially when you take time to say kind words. God Bless all of you!
Date: May 01, 2020
Name: Lucinda H

State/Province:FL

Great communication and delivery. Flowers were as depicted in the photo and were perfect. You made my son’s teacher’s day. Thank you!
Shirley's Reply:
Date: May 01, 2020, 7:17 am

Thank you for your review...we are always so pleased when someone is happy with our work..we always try to be our best and nice people like you always make our day brighter. Be Blessed, be safe
Date: Apr 30, 2020
Name: Erin M

State/Province:FL

Love supporting local business! The finished arrangement was so beautiful - my friend loved it! Thank you so much!
Date: Apr 29, 2020
Name: Adelle M

State/Province:NC

The flowers my mom received for her 76th birthday were absolutely beautiful - and just like they looked online. Thank you so much for your excellent service and high quality flowers. It meant even more to us right now as we couldn't all be together to share her special day with her.
S's Reply:
Date: Apr 29, 2020, 1:49 pm

It was wonderful to read your review. It is nice customers like you who keep us working during the pandemic. Thank you so much for taking the time to express your pleasure with your order. Be blessed, Be safe..
Date: Apr 25, 2020
Name: Cheryl B

State/Province:FL

Flowers are beautiful. Glad I was home to receive the since they were left at the front door.
Date: Apr 24, 2020
Name: Becky s

State/Province:FL

thank you for excellent service!!!
Date: Apr 22, 2020
Name: Linda V

State/Province:FL

Beautiful flowers!
Shirley's Reply:
Date: Apr 22, 2020, 8:50 am

thank you so much for your kind words about your flowers. We appreciate all messages, especially during these difficult times. May God bless you and keep you safe. Shirley
Date: Apr 22, 2020
Name: Tina S

State/Province:FL

Sent to my daughter for Easter. She loved them so much, she posted a pic on FB. She received so many nice comments about how beautiful they were. She was very happy; and I was, too. Delivered right on time. Thank you! Looking forward to doing business again!
Date: Apr 21, 2020
Name: Jennifer K

State/Province:FL

It looked like funeral flowers and were wilting. It was a birthday gift. Unhappy.
Shirley's Reply:
Date: Apr 21, 2020, 7:03 am

Hi Jennifer, you were sent exactly what was ordered-eye candy- how long did you leave them on the porch after we called? I am so sorry you were unhappy - we just do what we are told. Be Blessed, Be well
Date: Apr 18, 2020
Name: Stacey D

State/Province:FL

I am so pleased! My order was fulfilled the next day at a reasonable price m, and the flowers looked better than the picture. Very satisfied. Thank you!!
Shirley's Reply:
Date: Apr 18, 2020, 8:49 am

Stacey, you are so special to take time out during this pandemic to express your pleasure with our service. Thank you again, and again. Be blessed, be safe, be healthy shirley
Date: Apr 17, 2020
Name: Angelica B

State/Province:MD

Beautiful flowers..great service.
Date: Apr 11, 2020
Name: Vanessa M

State/Province:NL

Awesome service! Delivered on time & beautiful flowers! My mom loved them! Thanks so much again!
Date: Apr 10, 2020
Name: Sandra H

State/Province:FL

Delivered on time and beautiful
Date: Apr 09, 2020
Name: Young L

State/Province:FL

Easy ordering and delivery. Flowers received not as nice as pictured online.
Shirley's Reply:
Date: Apr 09, 2020, 8:34 am

I'm sorry you feel the flowers weren't as nice as on line. we make the arrangements by the picture but have to take out a del. charge which reduces the size a bit-which sending shops don't include. Be Blessed and be safe. Shirley
Date: Mar 31, 2020
Name: Doris M

State/Province:WV

I HAVE ENJOYING ORDERING FROM YOU EVERYTHING HAS BEEN EXCEPTIONAL
Shirley's Reply:
Date: Mar 31, 2020, 10:38 am

What a pleasant review in these troubling times. You just made our day! We appreciate your business. Thank you again. Be blessed and be healthy Shirley
Date: Mar 28, 2020
Name: Jan P

State/Province:VA

Beautiful flowers, wonderful customer service! I will go back to Shirley's again and again!
Date: Mar 25, 2020
Name: Linda B

State/Province:FL

So easy to work with! The flowers for my mother's memorial were exactly what I asked for. Another arrangement that friends ordered from them coordinated so beautifully. The Peace Lilly plant was gorgeous and still is. Thank you so much for helping me through a tough time
Date: Mar 22, 2020
Name: Catherine B

State/Province:FL

The flowers were amazing and exactly as advertised online.
Date: Mar 13, 2020
Name: John E

State/Province:NC

This was a beautiful arrangement! Thank you
Shirley's Reply:
Date: Mar 13, 2020, 7:12 am

Sir, you were the first review I opened up this morning and you just made my day better!! Thank you for such kind words and we're so happy you were pleased with the flowers. Blessings, Shirley
Date: Mar 13, 2020
Name: Carol M

State/Province:FL

Flowers were excellent and delivered as requested.
Shirley's Reply:
Date: Mar 13, 2020, 3:40 pm

Thank you for the nice review. We always appreciate our customers taking the time out of their busy schedules to let us know when they are pleased. God Bless, Shirley
Date: Mar 13, 2020
Name: Kenn B

State/Province:FL

You guys are great. My St Augustine flower connection for three year. Thank you, Kenn
Shirley's Reply:
Date: Mar 14, 2020, 7:31 am

What a joy to open the emails and find such a kind review. We hope you will be with us for many years to come as always strive to improve. Blessings, Shirley
Date: Mar 06, 2020
Name: Elizabeth M

State/Province:FL

I received a beautiful bouquet 5 days ago and not one petal has wilted yet. They are still as perfect as the day I got them.
Shirley's Reply:
Date: Mar 06, 2020, 9:52 am

Thank you so much for your sweet review. It is always a pleasure to hear when someone is so pleased. We hope to be able to send you flowers again soon. Blessings, Shirley
Date: Mar 01, 2020
Name: Katherine C

State/Province:FL

x
Date: Feb 28, 2020
Name: William M

State/Province:MA

Fantastic!!!
s's Reply:
Date: Feb 28, 2020, 11:18 am

your message today was a real blessing. We do work so hard to make everything right and really appreciate your taking the time to let us know you were pleased. Blessings, Shirley
Date: Feb 28, 2020
Name: William T

State/Province:FL

Ordered flowers for my wife on V-day. She got them at work delivered on time, but the flowers were not fresh and appeared several days old. I understand V-day creates an enormous demand, but to charge premium price for the holiday and deliver wilting flowers is very disappointing.
s's Reply:
Date: Feb 28, 2020, 11:17 am

I am so sorry you felt your roses were not fresh...a call that same day would have fixed the issue..we always want to know immediately that something is wrong. I am very sorry you were unhappy. Blessings, Shirley
Date: Feb 28, 2020
Name: Todd T

State/Province:FL

Ordered flowers for my wife on V-day. She got them at work on time, but they were obviously cut several days before and roses were starting to look 'old.' Considering the premium prices for the holiday, I expected fresh flowers and these were not.
Date: Feb 28, 2020
Name: Mark B

State/Province:FL

How refreshing to do business with such a professional company, everything was perfect.
Shirley's Reply:
Date: Feb 28, 2020, 11:15 am

Your nice review just made our day!! Thank you for taking the time to send such a kind message. We will always strive to be the very best at what we do. Blessings, Shirley
Date: Feb 28, 2020
Name: CHRISTOPHER Z

State/Province:FL

FLOWERS WERE BEAUTIFUL BUT THEY DELIVERED THEM ON THE WRONG DAY. I CALLED TO LET THEM KNOW AND THEY WERE INDIFFERENT.
Date: Feb 27, 2020
Name: Fawn H

State/Province:NY

Very nice, looked just like the pic , loved them, thank you
Shirley's Reply:
Date: Feb 27, 2020, 9:28 am

Fawn, thank you for such a nice review. We are always so pleased when we have made our customers happy with their order. looking forward to hearing from you again soon. Blessings, Shirley
Date: Feb 27, 2020
Name: Joshua C

State/Province:FL

Everything went as planned. Thank you.
Shirley's Reply:
Date: Feb 28, 2020, 11:14 am

Thank you for taking the time out of your busy schedule to send a nice review. We will always strive to be the very best at what we do. Blessings, Shirley
Date: Feb 24, 2020
Name: bharat c

State/Province:FL

Wonderful flower arrangement and a speedy delivery.
Date: Feb 18, 2020
Name: Carrie T

State/Province:FL

Beautiful purple floral arrangement. Unique.. and I liked the vase too!
Date: Feb 12, 2020
Name: Donald S

State/Province:FL

Flowers were on time and beautiful. Would recommend Shirley to all.
Shirley's Reply:
Date: Feb 12, 2020, 7:13 am

Thank you so much for your kind review. In times like these when we are so busy that your responses mean so much. God's blessings and we hope to hear from you again soon. Shirl